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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6935 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,935 reviews
  • Pros mentioned:
    Comfort, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it at home and away from home, and it works great. I played several hours of FF7 remake and had minimal streaming issues. If Sony releases PSnow/Plus integration, it will be the cherry on top. Pros - Comfortable to hold - Large screen - Haptic feedback - 3.5mm audio jack Cons - battery life - lack of Bluetooth

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 3 out of 5 stars

    Weak connectivity (small range) and Lag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is unfortunately not a great option for FPS gamers due to several limitations. The most significant issue is noticeable input lag, which makes precise aiming and quick reactions difficult. This problem is compounded by connectivity issues; even with a strong connection (my internet 500 mbps) to the modem, the Portal tends to lag whenever you move even slightly away from the router. These combined factors make playing fast paced, competitive FPS games on the Portal a frustrating experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal my travel but there will be lag.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what i was buying when i bought it, so my disappointment is really in myself. It is BEAUTIFUL and has a great screen, great controls, feels good in the hands, but just being a streaming device SUX!!! Playing your PS5 in your own house with the Portal works amazing, playing in a hotel room is sketchy at best, pick your game appropriately. Network heavy games, from the portal over a hotel network to your machine at home, etc etc, is going to lag, single player games are still going to lag but you won't miss much. If you are getting this for travel, rethink it. If you are getting this for connections between 2 homes, it should be ok.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. It works as a stand alone, he takes it to work with him daily to use. Good battery life super sleek and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Smooth, Convenient Way to Extend PS5 Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player has been a surprisingly great addition to my PS5 setup. It’s designed for one purpose—remote play—and it delivers that experience with impressive consistency. The 8‑inch screen is bright, sharp, and responsive, making games look far better than I expected from a dedicated remote‑play device. Colors are vibrant, motion is smooth, and the overall image quality feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall win but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device! Screen is awesome and battery life is impressive. Only downside is not being able to connect to my AirPod pros. Spending another 200$ for proprietary headphones seems a bit much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to play my PS5 in any room of the house while the main TV is occupied. It’s easy to setup and looks great. Make sure your WiFi has the juice to run this. One negative is the inability to connect wireless headphones that are not made by Sony, though you can connect wired headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    I wanted it to be what Sony promised.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't really recommend this remote player. From its announcement, it was promised to be a dedicated and more reliable remote player than the app or another form of remotely playing PS games, but it doesn't really deliver. I have a decent network at home with really good down/up speeds (AT&T Fiber). My first issue was that the remote player did not want to connect to my PS5 console. I had to make modifications to the WiFi network. When it finally connected, all the games I tried appeared blurry even though my console and Remote Player were both in the same room right next to the modem. To make the remote player work a little "better" would require me moving the console even closer to hardwire it to my modem. I would still be limited by the Remote Player's WiFi and any interference around my house, and I refuse to move my console from the room its currently in. There are many devices in my house that can cause interference (all the cell phones, other consoles, computers, TVs, sound systems, etc.) Finally, I decided it wasn't worth the trouble, and I returned the Remote Player. Most people have told me they've had "okay" experiences with it or have had to move the console, buy a different router, etc. The reality of it is that this remote player should have WiFi 6 to be a more reliable Remote Player and most people don't have the home network to pair with that if it did have it. Build-wise, it's good. I would've paid double its price for an actual dedicated mobile console from Sony. As it stands, I rather not have this remote player.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time, even with the PS5 connected to ethernet and being in the same room as my router, I still get occasional connection issues where the image gets blurry and stutters or it it will disconnect. Battery life has been very good and the display looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for gaming, light weight, easy to game for someone with smaller hands or a kid. amazing display. just remember, you have to have a PS5 to use it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gamers who want to game but can’t because the TV is occupied, sleek design that feels great in hand, great quality and a very nice screen. Just make sure you have good internet before purchasing or else this product is useless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Surprising how much I like this device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant in getting this device since you can basically do the same thing with any mobile device - but there’s something about having a dedicated unit with familiar dual sense controls/feedback that makes it worth while. I’ve been using my iPad pro paired with a dual sense for remote play and this portal is much better. I’m clearing a lot of my backlog with this thing. Games look awesome, haptic feedbak is just like the dualsense. I would love it if it was more than just a ‘remote play’ device or if you could pair any set of earbuds, but those small complaints aside, this thing rocks. There’s finally enough availability so if you’re on the fence (like I was) so go get yours!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Great device with some hiccups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only qualm with this device is it should work smoothly right out of the box without having to go through tons of tweaks. The initial impression while setting up this device was really bad. Couldn't get the timezone correctly even though connected to wifi+internet. Had to manually adjust the time and date to get through. Then there were some additional tweaks needed to actually get it connected to PS5. Then comes the lag part, for which needed to bit of googling to figure all the adjustments to get rid of lags and then finally you could get to the good part. Excellent ergonomics, beautiful screen. Gameplay is enjoyable. There is still a bit of lag particularly when you need swift and precise movements. I am hoping that such things would be fixed in the future versions of the device updates. I would definitely recommend if you have PS5 and not able to get hold of the TV screen for whatever reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    This is an amazing device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device! Did not know if I would use it much when purchased, but I use it all the time, and the screen is bright and big! Can't go wrong with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Interactive Entertainment - PlayStation Porta

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation Portal Remote Player in Midnight Black is a sleek and impressive device that makes gaming more convenient and flexible. I like how the design looks clean and modern, and the black finish gives it a premium feel compared to the standard white version. The screen is bright and clear, and it feels comfortable to hold during long gaming sessions. One of the best features is being able to play PS5 games anywhere in the house without needing the TV. The controls feel just like a DualSense controller, with haptic feedback and adaptive triggers that make the gameplay immersive and smooth. The 8-inch display with 1080p and up to 60fps makes games look sharp and enjoyable while using Wi-Fi to connect to the PS5. Overall, the PlayStation Portal Midnight Black is a great accessory for PS5 owners who want freedom to play in different rooms or on the go at home. It’s stylish, comfortable, and delivers a solid remote play experience. I would recommend it to anyone who wants a portable way to enjoy their PlayStation games without being tied to a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a user of the Sony PlayStation Portal, I've found it to be a specialized device primarily for Remote Play with the PS5. The controller customization is somewhat limited, but the haptic feedback adjustments are useful, especially when playing more intense games. The Touchpad, integrated into the touchscreen, requires a double-tap for input, which takes some getting used to. The software is straightforward, focusing on essential settings like haptic feedback strength and brightness. Its processing power is intentionally limited, aligning with its primary purpose of Remote Play. In terms of Remote Play performance, I noticed a slight delay when playing on the same internet connection as my PS5, but it's manageable. However, using a mobile hotspot while away from home introduces a noticeable half-second input lag. Overall, while the PlayStation Portal is efficient for its intended use, it feels like it has a narrow audience, specifically catering to those heavily invested in PS5 Remote Play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amzing product Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do reviews that much I'll make it short and sweet but this thing is awesome I should have got it a long time ago I am happy with my purchase game on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    100% Perfect. For what it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful device is stunning. I'm not an online multiplayer gamer. I love playing games with a story. I love putting in a lot of hours on the games story. I have not tested it with online gaming like COD or Fortnite. But if you're trying to beat any game and have people using the tv you usually have to use. It's 100% awesome. I just got all three spider games to grind. IT LOOKS AMAZING. I've put in almost 6 hours of Spiderman Remasterd and had a millisecond of lag one time. It's not it's own system. It's made for people who can't play when their loved ones are using that tv/monitor that connects to their PS5. If you're like me and just play for fun..DO IT..If you want a system that's as fast as a PC...This device wasn't made for that. Mad love to sony for this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Incredible screen. Ps streaming is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Love my Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've greatly enjoyed my PS Portal. It's been convenient to be able to play my PS5 games around the house and not have to always be in front of the TV. My kids like to take the Portal with them to their grandparents' house, and it's worked perfectly for remote gaming there. We've used it a few times remotely with my phone's wifi hotspot, and it's hit or miss if it works. Sometimes it works perfect with the phone connection, but sometimes not at all. It depends how good your phone connection is. The screen quality is fantastic and all the buttons feel top quality. I am a little disappointed that you can't connect Bluetooth headphones to it, although the Sony Pulse Elites work great with the Portal. I can't wait to see what features get added with future software updates. I feel like the Portal is at the right price for the high quality and I would recommend it.

    I would recommend this to a friend