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$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6935 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,935 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in no way an official song handbeld lime a psp or the ps vita but if does allow you to remote play your ps4/5 games as well as join the cloud streaming beta so yoh can play backwards compatible games from the premium plus catalog if you have a premium membership. The PS Portal connected to my internet with zero problems. There was an instance where it wouldn’t connect but after a restart of both the ps5 and the portal the 2 devices connected again no problem. The better your wifi is in your home or whatever wifi yoh connect to the better your connection will be. So far this device has been an awesome handheld for playing my ps5 games in different rooms in my house. I would definitely recommt this device to any gamer looking to lound around in different areas of their homes or even gojng on vaction. Its very reliable in the experience I’ve had with the device. I can only see this getting better with future updates. Hopefully Sony will add an update to allow gamers to use any future bluetooth headset but for now the only thing gamers can do it shell out another $200 for proprietary earbuds with the PS Link technology to easily allow a connection for audio and chat or use a 3.5 mm headphone jack. Either way, i trust song will listen tk its community and make the correct decisions to make the device better in the future. For now, it is what it is. A remote play device designed to exacltly that and does a great job of doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great if you've got good internet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, amazing image quality and little lag when connection is solid. Reccomend plugging PS5 directly into your router via ethernet for best connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good battery life, very for on the go

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Same gaming, but portable and accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it for the most part. It gives me the opportunity to play while my wife can watch TV. I like the portability and another option of gaming that it provides. Nice to travel and still be able to play your games without having to pack up the whole system. Only downside is the lag or connectivity due to various internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS5 Portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to get, but I made it! This was a birthday present for my boyfriend. I got to pick it up before the day. It works perfectly fine as of now. We got a cover for it and a carry on bag. Quality of the screen is good. Just as advertised. He is very happy with his gift. (PS. its not scratched, it just has a cat hair LOL)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Love My PS Portal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PS Portal from Best Buy, and I couldn’t be happier with my decision. From the moment I unboxed it, the design felt sleek, comfortable, and premium. The setup was quick and simple, and within minutes I was streaming my PlayStation games with smooth performance and beautiful visuals. The display is bright and crisp, making every detail in my games pop, and the controls feel just like a DualSense — responsive, comfortable, and immersive with the haptic feedback. I love the freedom it gives me to play my favorite games away from the TV, whether I’m relaxing on the couch, in bed, or even around the house. Best Buy made the whole process super easy — fast shipping, great packaging, and excellent service. Overall, I highly recommend the PS Portal to any PlayStation fan who wants the convenience of remote play without sacrificing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    PS5 portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, comfortable, viable and good quality. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A Solid Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good devise for relaxing in bed or if you share a TV with someone. Requires a strong wifi connection especially if you're on a different network. Even though the joysticks are supposed to feel like a Dual Sense they fell off to me. Just a little too tall.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great supplemental device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box for $140. And for that price a great supplement to the PS5. Remote play and cloud streaming requires a solid internet connection, and can be spotty if you dont have full signal, even with 2Gbps Fiber, so make sure you are close to your router. But for a gamer dad, this device allows me to play games casually more than ever. Just dont expect to reliably play multiplayer games due to latency. However, ive been playing Arc Raiders through cloud streaming to do low risk loot raids when my familiy’s using the TV and its been a blast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Drops connection constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing when it’s functioning as intended but it drops network connectivity nearly every time I use it, regardless of the strength of the WiFi signal or configuration. I have a google 6e tri band mesh router with three access points, along with 1 gb per second fiber service (1gb both upload and download) and it still repeatedly drops connection. Pretty sad because the screen, sound, and build quality are all top notch but that isn’t worth anything unless the wireless connection is stable. It’s worth noting that no other devices on my network ever drop connection or lag whatsoever. Also, my ps5 is hardwired directly to the base modem in the google config.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great accessory to any PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a father to two young children, this was a must have. Being able to spend time on the couch with them while they watch TV, or play a game on the Portal while another is playing a different game, has been great. I also think my wife enjoys that I'm not commandeering the TV in the evenings anymore either. She can watch her shows while I work through my back catalog. I wouldn't play any FPS games on this, but I've been able to play Horizon Forbidden West, Final Fantasy VII Rebirth, and other action games without much issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great device for the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on how well this would work but ended up loving it. Great quality, easy to use and game plays great from another room in my house (haven't tried it from a different location)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, connecting could use a little work, having a little problem connecting when i am out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Excellent for its niche

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what it is, despite its limitations. It just adds flexibility in where and how I play my PS5 games. Linking it up to my PS5 took a few minutes, and at first it didn’t register but after 2 attempts it worked and has worked consistently since. Latency is negligible at home, and battery life is impressive compared to traditional handheld PC’s given that it streams only. It feels premium and great in the hands, like holding an ps5 controller. It is worth it for gamers who want to play on the bed or on the couch if the tv is occupied. Is it a must have? Not necessarily. But I would definitely pick this 100% over playing off of an iPad/monitor with a controller or on my phone with an attachable controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so fun to use and play with, I love it. Very good match to take on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the PS5 experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far the PS5 Portal Remote Player has worked better than advertised. I have used on my home wifi and using my phone hot spot and both have provided consistent play. The picture quality is exceptional and the games I have played, the controller works as normal. The only exception is the touch pad/touch pad button. You have to tap the screen and then tap the little boxes that appear on the screen to access the functions. I had some trouble at first, but it takes the right pressure on the screen when you tap and then it works well. Great addition to the PS 5 experience and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very easy to use and works well. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Prettybeye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and easy to travel with. I enjoy using it, and it stays charge for a long time. Love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    It’s no Vita or PSP but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squeezing in some PS5 Pro-ing away from the living room is great for any middle-aged gamer. Instead of feeling like I occasionally hog the TV, couch, and living room just to notch another hour of 120 hour or so on FF7: Rebirth. Or play my backlog of great indie hits like Dredge or Disco Elysium, I can just remote play anywhere in my home—like in the kitchen with my coffee while the eggs and bacon are on the skillet, or at night in bed with Powerwash Simulator or Sea of Stars and tea to wind down. Like many Sony fanboys and fan girls, I was pretty skeptical the device would work better than trying to stream PS4 games to your phone some years back (Backbone, anyone?). No it’s not the Vita 2, but as someone who’s only ever owned the Vita and Portable handhelds back in the day, there’s something far more intimate about PS5 Pro-ing on a device inches from your face instead of on a TV on the other side of a room. Yeah, no worries about somebody cutting back and forth in front of your game during pivotal cutscenes you’ve literally spent 100s of hours and the better part of the year reaching. It’s laughable but last I heard, there’s still no Bluetooth support and no—Sony’s upsell with those expensive earbuds won’t get a nibble out of me. You also can’t watch YouTube on it or your other streaming apps. No web browser either. Its sole function seems to be making sure that Last of Us Part 1 and Sony’s other first-party titles like Spider-Man 2 run as smooth as possible on the Portal. Portal isn’t for everyone, but if you’re someone who finds it harder and harder to put in gaming time as you get older, the device is totally worth owning. It feels very sturdy, but its awkward shape has caused me to drop it once or twice by the handle. If you decide to plunge into the Portalverse, do yourself a favor and buy a hard case for the handheld. I imagine accidentally sitting on a Portal is not quite the same as sitting on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. You can play your games without being in front of the tv. My wine can watch her shoes and I can keep playing my ps5. Amazing.

    I would recommend this to a friend