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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6935 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,935 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great Value PS5 Accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal plays and feels just like I wanted it to. The controllers feel great to hold and use, and I can use it for hours without fatigue. The screen does better without direct sunlight on it, but the screen not being OLED isn’t a deal breaker, as I believe it does contribute to the great battery life. I don’t play games that requiere absolutely zero lag or live service games so I can’t speak on that front, but for my singe player life, it works exceedingly well. Four stars due to the lack of Bluetooth connectivity and minor network issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great device for its intended purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS portal, but just know what it’s uses and limits are before purchasing. When my main tv is in use being able to lay on the couch and play my PS5 is priceless. Also the quality of build is excellent and the screen is immaculate. If you’re on the fence go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great way to get out of my gaming room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Portal to actually be in the living room and the family while gaming. It's great to relax lying down on the couch. It works great for that function and I can play all my favorite PS5 games (Stellar Blade, Helldivers) seamlessly. The UI animation for connecting to the PS5 is super cool. Small thing but it adds to the premium feeling. No connection issues, including with the Pulse Elite headset. There's stutters here and there but I hardly notice it. Input lag is minimal, and I can perform well in the above mentioned action games. This is definitely one of my best gaming purchases. At $200, it feels like a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Husband LOVES It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Seamless Remote Play: Lets you stream your PS5 games anywhere with Wi-Fi without needing to tie up your main TV. Portable PlayStation Experience: Feels like a dedicated PlayStation handheld with DualSense controls, adaptive triggers, and haptic feedback. No Need to Buy Extra Games: Uses your existing PS5 library, so you don’t have to spend extra on new games. Instant Pairing with PS5: Super easy setup if you’re already in the PlayStation ecosystem. Best for Households Sharing a TV: Great if someone else is using the TV but you still want to play. Cons: Wi-Fi Dependent: No cloud gaming or offline play—needs a solid home Wi-Fi or fast internet to work well. No Native Apps: Can’t run games or apps like Netflix or YouTube natively—strictly for remote play. Battery Life: Around 4-6 hours depending on use—not bad, but not stellar. Limited to PS5 Owners: If you don’t already have a PS5, it’s essentially useless.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Roblox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a great game changer when it comes to gaming on the move . Even when it comes to keeping my grandson entertained it’s a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    I love my PS Portal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is a game changer. It's not only a great way to play your PS5 games while someone else is watching TV, it's also great to stream away from home (as long as you have a strong wifi signal). The design looked a bit odd to me at first, cutting a DualSense controller in half and putting a screen in between, but it offers great comfort for long handheld gaming sessions. The battery life is also very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for the target market - parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s talk about what this thing ISNT to clear confusion. It’s not a standalone game player, and it’s not even the type of device you take with you to play on the train, plane, or even on crappy hotel WiFi. If you want to buy for those reasons, you’ll be disappointed. IF you’re a parent who doesn’t have the TV available in your home network, you want to play while laying in bed, or want to have quick sessions while holding a baby in one arm, then this is the device for you. With a strong local WiFi connection and a wired ps5, you’ll get excellent performance, true controller functionally, and a high fidelity screen. It’s worth it if you’re a member of a relatively slim target market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing companion to your ps5!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing device to use for remote play. Whenever the main TV is taken, I can connect to my PlayStation five easily and play complex games such as Elden rings without any lag. Also a perfect companion for when you were out and about or just want a quick break between work! I highly recommend it, it’s allows me to finish rpgs at my pace, whenever and wherever. The instruction to cloud gaming is also a huge benefit for people with PS+ premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, if you have a connection to wifi anywhere you can use it, look amazing, plays amazing, and is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with strong WiFi the gameplay was too spotty. It is a beautiful device and much lighter than I thought it would be, but it’s not a good fit for my needs because I have a dedicated TV for my PS5 and it’s less hassle to play on that TV or just not play at all. The aggravation of playing on the Portal is such that I’d rather just wait to play on my TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    PlayStation Portal: Great for Gaming, Limited for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal looks and feels great, and it really shines when you have a strong, stable Wi-Fi connection. The screen quality is excellent, and the responsiveness is solid when streaming from the PS5. It does exactly what it promises, lets you take your PS5 gaming away from the main TV and enjoy it anywhere in the house (or outside which I did not try) That said, I do wish it had a bit more versatility. It would be amazing if you could use it to stream your favorite shows or at least act as a remote control for what’s playing on the PS5 when you’re not gaming. Right now, it’s strictly focused on gameplay. Overall, it’s a sleek and fun way to extend the PlayStation 5 experience, but it could be even better with added media features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    minimal lag if playstation is on ethernet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly good battery life. screen is vibrant, and the lag time is minimal. i have the ps5 on wired connection, and the Portal on the 5Ghz home wifi, and COD Campaign was very playable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Under optimal conditions… i like it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So at first when i bought this beauty it kept disconnecting and lagging. Time and a few patches later and it rocks! I looked up videos to optimize the peformance and by switching off HDR, and a few other tweaks it works well. Sometimes my orbi router needs a reboot to get this device rolling well, but it does. Its perfect for short gaming sessions for that gamer with a busy life. When it works its pretty awesome. Its just subject to internet bandwidth is low, during peak hours. Disconnects still happen but its nowhere near as bad as when it first launched.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PlayStation remote player review.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Need a really strong WiFi connection to avoid distortion on screen. Will not work away from your home network.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back in black!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the original but a friend of mine wanted it and I wanted the back one. Sold my white one and got the black one. Good product. Love being able to let the wife watch what ever reality show she wants while I get to game. Do not regret getting this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that i like this and it works well. I cant wait until they have a legitimate portable player rather than just a streaming device - its very dependent on having a perfect wifi signal. however, when it works, it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Beauty PS5 PORTAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE!!! LIGHT WEIGHT GOOD QUALITY & FEATURE'S!!! SHE A Beauty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Simple product but does what you need!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this primarily so my wife could use our living room television and I could still play something in our living room. Had some connectivity issues at the start but for the limited time i do use it I really love it. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    PS Portal is great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who has a ps5, i wouldnt play call of duty on it just cause of the small lag. I played madden on it and spiderman 2 and it was great. The battery on the portal is great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to use anytime anywhere, the lcd its perfect, the sound great, battery life good

    I would recommend this to a friend