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$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6935 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,935 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! It’s everything I asked for and then some! This product allows me to play from my bed or anywhere else on a strong wifi connection! For example I am in NY and my PS5 is on at my house in Boston! Nifty and convenient product on the go. Best Buy was able to help me in tremendous ways and the easiest way. I am thankful for all the help and support and will be using this website to purchase more products in the future! This is one of the best gifts I could have ever received. Thankyou Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was finally able to get it in my cart I thought it was a fluke. Kind of like a unicorn sighting. I hit buy without hesitation. I couldn’t believe it. I had been trying to purchase this for my husband since November when it came out. He was over moon! The graphics are amazing. Has the feel of the PS5 remote, rather than backbone. So far I feel it has been pretty good especially for traveling. If you can ever get one with out over paying online for one get it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    My new favorite toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works perfectly. The screen size is ample, it’s comfortable to hold and great for playing games anywhere within the house when the TV is being used for something else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is so crisp and sharp with the gameplay I use the game whenever I travel and it comes so clutch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This was secretly a gift to myself not my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to watch tv in the same room with my husband while he plays PlayStation! We used to always be resigned to different rooms. He's had no complaints with speed and functionality and often picks up the portal now even when the tv isn't even in use. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    For a person on the go or who likes to be to solo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the screen is a respectable size and its really clear and games and cutscenes are super clean and my favoritepart is having a ps5 on the go

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Screen quality

    Rated 5 out of 5 stars

    Comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to play anywhere. Easy setup and quick connection. High quality screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Slow at times, but good PS5 add on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial opinion: Great clarity, onscreen setup was relatively simple, decent battery life (can also plug-in/charge while playing), good sound quality (has 3.5mm headphone jack, but haven't tried using USB-C to see if that works too), D-pad is replaced with a button on left side. I couldn't find a charging indicator/status light anywhere when I plugged it back in which I thought was odd. After playing a few hours on it, the only downside I found so far is that at times it does lag, freeze, get grainy and that was on the same home WiFi network with the PS5 in the next room. My router is a Netgear AX1800 and both the console/Portal were within 20 feet of the router. Since this isn't an issue of lack of bandwidth, it must be the Portal itself, especially since others have reported the same issue. However, it's nice to be able to play while someone else is watching TV. I was playing a downloaded game and haven't tried it with a physical disc game yet, but the lag may not be tolerable in the middle of an action scene/battle.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s very portable and I love trigger and it’s not really heavy. Got a nice big screen and a really good refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Thrives in certain scenarios, but can’t do it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is, by a lot of definitions, a solid device. It’s essentially built like a dualsense with a tablet sandwiched in between the sides and is largely comfortable to use. The big notice with this thing is that Sony’s protocol for connecting to your PS5 is…imperfect to say the least. Bottom line, I find this thing works great for stuff like sports games, card games, some indie games, or other types of games that don’t super heavily rely on precision timing. The input delay introduced through remote play is passable, but I wouldn’t dare use it to play any FPS or even some more difficult platformers. All in all, it has its uses, and if your use case aligns with the mentioned scenarios above, I’d recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    My PS5 on the Go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer (pun intended). I've been using it for a while now, and I honestly can't believe how much I love it. With my internet connection (500 down and 100 up), I forget I'm even streaming games. This is my new favorite way to experience my PS5 titles. The screen is gorgeous, the controls feel fantastic, and the experience is seamless. It's basically a PS5 in your hands, and it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for when we want to play PS5 and the TV is busy or you just want to lay on the couch with it. I recommend using "performance" video settings in-game for a smoother display on the Portal. I'm looking forward to trying it with Sony's game streaming service. Fast internet connection required.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Nice add on.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to take game around the house and not be tied to main tv. I thought this would be a shelf sitter but find myself using it on a regular basis to let the kids use tv or hang out on the porch and play. Great screen smooth controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets better and better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, it’s beautiful! I recently bought a PS5…my first PlayStation since getting the original PS1 back in the day. The first game I got was Spider-man and OMG! This game was beautiful! Upgrading the storage was a breeze! I’ve been with Xbox for the longest and now PlayStation is bringing me to the dark side. I love the remote play. Since I bought my portal, there’s been about two huge upgrades that makes you want this to be your main form of play. This thing is awesome! The screen is beautiful and I love the controls!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great remote play option

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have good internet the ps portal is awsome. The convenience of playing you ps5 games from anywhre as long as you have internet is awsome

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    PSP sorta kinda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for Dads or people with a partner. I find that this device solves a very particular but very real problem. Let’s say you want to use your PS5 but the TV is being used by someone else: your partner, kids, in-laws etc. You could theoretically put a tv in another room and play your PS5 there. Maybe even in your office if you have one. Well think again pal, god-forbid you’re not in the living room with any of the aforementioned people as the TV blares another episode of Bake Off or 90 day fiance. All you wanna do is play Diablo IV, or Monster Hunter, or Spider-Man 2 but you can’t hog the TV for your silly little video games when you could be enjoying every one else’s company. Even on nights where its just you and one other person, your presence on the couch is more important than the sweet sweet loot you could be getting in your preferred digital world. Well if any of that sounds like you, wallow no more. The PSP lets you enjoy all that your PS5 offers without having to sacrifice your presence in the family room. Now instead of hearing, “Why dont you spend more time with us?” or “I don’t care what we watch, as long as you’re here.” Prepare yourself for “Hey, are you listening?”, “Hey can you pause that?”, and my new favorite, “could you turn it down a bit?” No longer am I staying up late to play games only to wake up a few hours later in a groggy nightmarish state. No longer am i sacrificing quality hang-out time in the living room worh everyone in my life. No longer am i the seemingly antisocial gamer that society perceives me to be. I can finally be with the people i love all while playing my playstation games and not feel bad about it! My only complaint is that it occasionally drops frames and i have an ideal internet set up. Otherwise, its a near daily use for me. It’s convenient, light, and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can travel with it and play remotely. It sometimes lags and disconnects from playstation but that has to do with how many things are on the network. It eats up data so be careful when using mobile hotspot. Overall if you are using it at home it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars all the way! This product solves all the problems I had with getting downtime to play. I typically play when the kids go down for bed. This enables me to play while not taking the television from my wife while still being in the same room with her. I highly recommend this product, please keep in mind as I told my wife it is essentially a controller with a screen. I have played a number of online games with no issues such as Destiny 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Convenient!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical at first, but with the newer updates they made it so that you can play your library online without needing to pair it with your PS5 and am very happy with it. You need to be paying for the Premium subscription in order to be able to play your games library, so, if you do already pay for it, it's worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Awesome PS5 accessory!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for myself for Christmas and I was happy to get it using a tracker. A lot of scalpers purchasing this and costing more than retail. This PS5 accessory is needed if you have your PS5 located in the living room and you are sharing the tv with family members. This has been a savior and the battery life last about 4-5 hours depending on the settings I.e lower brightness level, haptic and trigger etc. works flawlessly and I love that the screen itself is accommodating.

    I would recommend this to a friend