Customer Ratings & Reviews

I like how it feels in my hands and that it pritty sturdy for how it looks and plays games well

Great if you have a PS5 or just want to play on the cloud gaming. (Monthly fee) with limits. The controller and screen are perfect for a handheld gaming setup. Just wish it was a dedicated system.

Very easy to use my husband and i loved it! We use it almost every day

Gaming on PS5 anywhere in your house! Loving it so far, i haven’t experience any lagging my internet speed (1000mps upload/download). I also owned the backbone the phone screen is just too small for me to enjoy gaming. The vibrant screen delivers an immersive gaming experience. The only downside for me its a bit heavy. It can be a bit burdensome during extended gaming sessions. Overall I love it I wish PlayStation will roll out an update with web browser.

The screen is so clear and it’s easy and convenient to play

Screen is pretty big and Its nice to be able to play my Playstation from anywhere in the house.

The PlayStation Portal completely changed the way I game. I can sink into my favorite PS5 titles anywhere—whether I’m lounging on the couch, in bed, or even while the TV is in use. The controls feel exactly like my DualSense, the display is gorgeous and vibrant, and the connection is so smooth it feels like I’m right on my console. It’s not just convenient—it’s pure freedom for a gamer. Every time I pick it up, it reminds me why I love PlayStation and why Best Buy is my go-to spot for the best tech experiences.

This thing is awesome! It has a screen with excellent graphics and the sound quality is amazing. You can connect your PlayStation and play your games on this handheld device. It’s the perfect size and the battery life is great!

Great performance and excellent service at Best Buy. As soon as I walked in someone asked if I needed assistance and proceeded to get my online order for me to check out. Ordered some online and picked up same day. Wonderful experience! Product feels solid in my hands and buttons all work great as does the touch screen even with a call screen protector applied. Charging port is difficult to access but that is a very minor issue. Wish battery life was longer but with max brightness and volume I guess that is to be expected a bit (3-4 hrs playtime est.)

Great gadget I can play games on the PS portal while my wife watches her tv shows or if I want to lay down but still play some games. Previously used a backbone but the PS portal is comfortable no different from using the PS5 controller. Connects to PS5 quickly and even gaming online is not too bad as long as your internet connection is good enough. Wish the battery lasted longer but I am very happy and wish I bought it ages ago!

Love this product. Took a little while to figure out how to set it up to my ps5 but once I did it has come in handy. The picture quality was a lot better than I thought as was the sound.

Handheld I can take it anywhere with wifi connection

Excellent addition to playstation. I have enjoyed Gran Turismo on this. I can use this throughout my home. I plan on taking this on vacation, but have not done that yet.

Works great, nice to be able to play games on the move and pick up where you left off.

Perfect little handheld for a console truthfully we you can even use it as a secondary PlayStation to a point you can stream your own Library and have someone playing on the main console comparing it to something like the Rog Ally it is a definite leg up controller feels very nice only weird part is is that you have to use the touch screen and as the touchpad on the PS5 controller I really wish they had something like the steam deck with the little mouse pad accessory with it but truthfully $300 it's worth it

This is a very nice device. The only thing i don't like is that I can't use it remotely without the Playstation 5 being on & also don't like that if i am using it, the console itself can't be used for someone else to play a different game. Other than that, it’s really awesome!

The size and simplicity of the device is great. For the price and the new streaming update, makes it stand alone and perfect for on the move gaming! No real lag or delay especially if your ps5 is connected via ethernet cord.

If you have the PSN streaming feature, this becomes extremely valuable since then you can continue using this independently of the actual Play Station, so you can stream something directly while the PS is being used for something else. The screen is a decent size, and the controller still manages to feel very natural despite the wider grip. I personally found playing racing games difficult just because of how I move my hands, but RPGs especially are super fun to run on this. That being said, my brother returned his purely because he hardly used it. It is somewhat of a niche for this to actively be used. If your usage is still primarily the main console or you don't move around enough to justify this, then it will just gather dust. So I think it's worth checking out your play flow to see if it's actually useful.

I've been impressed with how well it works compared to the normal remote play app. Noticably smoother and having a full PS5 controller is very nice. Kind of need a premium subscription to take full advantage but I've enjoyed it so far.

Very great product. The graphics are just as good as the actual console. You’re able to access your account on this device without even having your console. The screen itself is so big , it makes my switch look like an iPhone mini . lol This made a great gift ,