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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6936 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,936 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Just Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer I have 500 Mbps fiber and my PS5 is connected to my router via ethernet. Which is probably overkill for this device but it absolutely performs better than any other remote play I’ve used like on my phone or on my iPad. I’ve had it for 2 to 3 months now and the connection has always been smooth. It’s also really comfortable to hold. One thing to note it doesn’t support HDR so make sure your PS5 isn’t turning it on by default. It’ll make your games look bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Works Well with Good Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well but is dependent on your WiFi and internet connection. If you do not have good internet save yourself the frustration of trying to make it work. Still, for what it is, it works extremely well playing my PS5 games. It feels like a solid and well made item. Time will tell. I bought an open box and it was perfect. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS Portal a gem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is a necessary accessory for the PlayStation ecosystem. It’s really good for when you don’t want to have your TV on, but you want to play your titles. I love the high-definition screen and the features it provides. For example, it has the same rumble feature and most of the features of the PlayStation game controller. If you’d like the convenience of playing your games remotely as long as you have a robust Wi-Fi, I highly recommend this device as a great addition to your PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pretty dang great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to buy this as it's wifi only and wasn't sure how much I would use it, but as it turns out I use it all the time. When the family is watching something that doesn't interest me I grab the portal and am all set. If I'm travelling I can connect it to my hotspot and stream games without issue. There are the occasional hiccups, but mostly it works like a champ. I love the ergonomics and the screen. Having dual sense is also rather awesome. Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great with one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 out of 5 because while it is amazing to have a portable ps5 essentially. The downside is the lack of ability to play your games offline without wifi or without the ps5 itself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, plays great too. Surprisingly long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was hoping for...with limitations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to play my games detached from where my PS5 is located. Be able to watch TV with my wife while still work on finishing a game I had started. Now I can play in any room of the house, AND from other homes. A stable wifi connection and a couple minutes of patience while it "portals" in, and boom, I can play at a friend's or family's place too. Cons: While it does what I wanted, I still think the device itself feels a little flimsy in some places, I bet it could go for 150 but it goes for 200. Cannot use it on road trips, a phone mobile hotspot or car 'wifi' is not a strong enough signal. It definitely gives me more freedom, and some nostalgia comes feeling a bit like a PSP, but it does have limitations. I just caution managing expectations and enjoying for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    A great way to play your ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great way to play your ps5 around the house. It gives the flexibility of a handheld around your house. The only downside the battery life. It only last 3-4 hours and then takes a minute to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming system and my husband loves it. I like it because he can play his game and I can watch my shows. My husband loves the screen and the easiness of it. We will most likely be buying another one for our son in law.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Power and portability best of both worlds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 suffers from the shackles of console gaming. Ur stuck in one stationary location. I have put half a dozens hours on the PS5 vs the hundreds on the Switch. The portal acts as a Nintendo Switch: go where ever, play whenever (strong WiFi required). I’ve had little issues with lag and slow connection, granted I’m near high speed WiFi spots.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 3 out of 5 stars

    Good start but lots of room to grow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity isn’t always great. Has potential if they can improve the connectivity and reduce lagging when connecting directly to the console. Works well with the streaming beta with little lagging even on mobile hotspot. However, the selection of games you can stream is very limited. Also when streaming games don’t always save.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Buy it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the portal before the update, had to connect to the console after every session. After the update, you are able to stream games instead of having to connect to the console, so that makes it alot better when playing on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best gift!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday. He absolutely loves it and has used it almost every day since he has gotten it. He loves being able to play any of his favorite games even while we’re out of town. 10/10 recommend for any PlayStation lover!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Incredible Handheld!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible for the price. Easy setup, amazing graphics for a handheld and did I mention the price. Can’t wait to see how it performs with streaming games on the go. Highly recommend for anyone looking to play PS5 games on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not that good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but you need to have an extremely great internet service to use it. So, basically, you have to play next to your router what limited the places where you can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Device

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome for playing PS5 anywhere in the house. Big bright screen and DualSense controls feel legit. If you already own a PS5, this is pure convenience and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device for all around gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been a very large leap 8n gaming for me. I know that this device is not a stand alone portable gaming device, but it has truly given me the ability to clear my back log of games. While at the same time allowing the rest of the family that same alloted time for shows or movies. A big win all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Game Changer for Parent Gamer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works great. As an adult gamer and a parent, I don't always have access to the tv where the playstation is, hence, this device has definitely changed the way I interact with my device. Since it's basically streaming from your playstation using wifi, it's not always perfect depending on your connectivity, but for the price and what it does, it's a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal..The go to for remote gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller when I am on the go. I have it connect to my phone's Hot Spot and it's like I never left home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas. He absolutely loves it. He had been eyeing it for sometime and with some new updates he was sold on it but still didn’t want to buy it for himself. He uses it when we are vacation and obviously we aren’t dragging the whole Playstation on vacation or to a friends house. It’s really well built and the screen is fantastic quality.

    I would recommend this to a friend