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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6936 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,936 reviews
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS5 PORTAL review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very high quality and cheap for what it has. you can play it from around the world and on the road. if it is laggy it means you need a stronger connection. So overall i would recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for gift for my son and thought this would be great for traveling. Hook up to hotspot and plays games from the house. Can be a little glitchy but nothing compared to dial up days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2nd Times the Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a release PS Portal and tried hard to love it. Had connection issues, trigger issues, and sound problems. I sold it before the quality of life updates were implemented. I decided to give it another go this year and everything I struggled with previously has been remedied! Lately, I've been playing on this more than my OLED TV, and I'm glad I got it in black this time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PlayStation portable: A pretty awesome handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going back and forth for the longest time whether or not to buy the PS portable. “Is it worth it, will I use it”. But I must say my doubts have been firmly dismissed! This is a great handheld for anyone who owns a PS5/PS4 games, super easy to set up, and the battery life is pretty solid. The fact that I can pick it up and play when my wife is watching here reality TV shows, and we can sit in the same room is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yo, what can I say? I love PlayStation, the portal is just so great, especially when away from home, I can play Spider-Man, God Of war, all my ps games on the go, it's just that great. And some might have issues with lag, but so far I haven't had too much trouble with it. Overall, one of Sony's great products since the vita, in terms of handheld gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal is just ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, we love it. Comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great portable way to way PS5 games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm and really easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    A steal at $200. I believe the catalyst to a Vita2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 Star product when your PS5 is hardwired to your router. The screen is gorgeous. I know statistically it isn’t an OLED but being 1080p makes a huge difference in display quality. As a father of 2 it increases the amount of available time I can play my PlayStation by 2 to 3 times the amount I played before.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Decente remote player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player does exactly what it sets out to do — provide a premium remote-play experience for your PS5. It nails the controller-feel, screen size, and ergonomics. However, it doesn’t attempt to be everything (and that’s both its strength and its limitation). Because it’s heavily dependent on network conditions and the PS5 remains the “engine”, you’ll only get the best experience if your infrastructure is up to scratch. So, if you’re a PS5 user, you have a good home network, and you frequently find yourself wanting to play away from the TV — go for it. But if you were hoping for a full handheld console alternative to the PS5, you might be underwhelmed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    super cool device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty sick device. lets me have my tv in use while gaming. nice for taking on the go- make sure the PS5 is in rest mode- i’ve also connected it to the wifi router per other reviews and honestly i don’t have an issue with it at all when it comes to loading. depending where you are with that wifi source- it could cause a bit of a lag- but just like in your home with wifi, there are hot and cold spots when it comes to connection. i guess my only thing is the charge in this thing, but now a days things don’t hold a charge like things back in the day. basically an upgraded psp without the psp:( (still crossing my fingers for a completely portable device like the psp) but until then, this will work!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great, but not for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMEMEBER, this is a straming device, not a standalone gaming system. You WILL experience minor stuttering. It will be different from the experience directly from the PS5 on a TV. With that being said, it is completely playable and I have put some hours into it without issues. I did, though, have to make sure my PS5 was connected via Ethernet cable because WiFi was too unstable to have smooth gameplay. Once I connected my ps5 directly to my router via Ethernet cable, the Portal worked really well. The screen is not OLED but it looks really nice. The controller feels great in the hand. I have medium sized male hands. I have tried PS5 remote gaming through my iPad Pro 11 inch with ps5 controller, iPhone, and MacBook. I’d still choose the Portal over those. It just feels better. And I like that the controller lights up green when turning on the the Pip-Boy light in Fallout 4. Overall it’s a great product as long as you know what you’re getting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a remote player! Lets me be lazy and play things from bed, instead of getting up to go into another room, also convenient when someone else is using the tv the system is connected to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! I’m able to travel and play. It’s a little different than actually playing but still SO fun and worth it. Gotta have streaming pass to have the full experience. Hope you get to enjoy like I did!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for two years and Somy has put out nothing but spectacular updates that make this device compound in value. To me, this is one of the best electronic purchases I’ve ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gift for all PS gamers!! Feels great in your hands! Screen is impeccable! Lightweight and so easy to use! Just set up remote play, search and sync to your console through WiFi, and it’s game on!! Perfect for when family is using tv!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GAME CHANGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek white design is visually appealing and fits seamlessly with other PlayStation gear. The setup is straightforward, allowing you to easily connect to your PS5 and start streaming your games in no time. The performance is impressive, with minimal lag and a smooth streaming experience that makes it feel like you're right in front of your console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome. No ps5. Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while. I love it. Don’t hesitate to purchase this device. I’ve played so many games without needing a PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal, an essential add on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this device. It’s like having my PlayStation 5 Pro in my pocket. My only annoyance is that it will occasionally disconnect and then reconnect. But it’s fairly fast to reconnect so it’s not really a problem, just an annoyance. Screen is bright and clear.

    I would recommend this to a friend