Customer Ratings & Reviews

When I first got it I was so excited but after awhile I realized I didn't use it as much as I wanted to but when I need it it's there and it's great for portability just wish my headphones didn't disconnect so often.

Awesome way to game while my kids are using the TV! No doubt takes credit for finishing my first game of the year. Open box seriously seemed brand new. Was amazed by the new update allowing cloud streaming for PS+ Premium member

Best investment if you’re sharing a TV with family or not wanting to keep roommates up with the tv screen. Movers picked up all my stuff so currently using it as a standalone which is pretty nice with the selections available from the PS Plus subscription. But definitely prefer it with the PS5. The downside I feel is not having Bluetooth capabilities which maybe explains the price point. You can’t pair your gaming headphones with it even with an adapter. So if you’re wanting to have a reason to get the matching headset then sure.

I love this Playstation hand-held i can not put this down both me and my daughter bond playing games

I think this product has some very good pros. The screen/sound is great, and the fact you can play games on your console without actually being on your console. Unfortunately, I did have one pretty deal breaking con, and that would be the streaming latency. The streaming latency isn’t always bad and isn’t necessarily horrible, but it is enough to make games not as enjoyable.

This device is decent when it works. I did my research before buying it and after so many reviews on YouTube I understood I was taking a gamble. This device will work well or not at all depending on your WiFi. You might need to consider purchasing a device to amplify your WiFi connection if there are other people in your home streaming or just using the WiFi in general. As far as ease of use this device is pretty self explanatory and it doesn’t have many options for optimizing performance. I have seen some reviews about people taking it on trips and to different places but this device is not a Legion go or any other type of handheld that acts as a mini computer or even a small portable console like a Nintendo switch. For all of those hoping to use this device and have 0 issues especially when using it outside your home, BEWARE. The signal would drop from time to time and it would log me out. There is also a stutter that occurred from time to time but it’s alright for story mode games. For competitive online shooters like Fortnite and MWW it is HORRIBLE. Very laggy. This product is made for a very specific audience like myself who has kids. This is perfect to have around the house when the family is occupying the TV or computer. It is definitely overpriced for what it is. If this device was closer to $99 I would’ve understood. Also in regards for audio I would give it a 5/10. The sound isn’t very clear without any type of headphones. That being said another thing to consider. I have the Sony buds and the portal will not connect to those. I have to connect them to my PS5 and then mute the portal and the sound form the ps5 will continue into the buds. Overall I ended up returning this device after about a month. Wasn’t terrible but not worth the money with all the headaches that it brings.

Excellent screen . Works well with wifi 6 router. No glitches or drops in my condo. Really a pleasure to hold the games instead of always off the TV across the room. Not yet tried remotely, but I've used remote play on android and know what to expect (it's great when it works :)

I have to reconnect to the internet each time I use it. Motion controls are not great for my son when he's in his bed. Still a wonderful device.

I’ve been using my iPad paired with a dualsense for remote play since I’ve had my PS5, but this is just so much better and more convenient. Now, I can literally play my PS5 games just about anywhere and not have to worry about having somewhere to place my iPad while playing. The pottal also does great with reconnecting if it drops connection unlike the remote play app on tablets/phones. I tried a backbone for a while but hated tying up my phone to use just for that. My only complaints so far are that the touchpad integration feels kinda thrown in, and I’m also not a huge fan of the PS button placement. It’s not perfect, no…but I’ve been loving it since I got it.

Used this a lot working the night shift away from home. If you love gaming and still always spend most of your time away from home then this is a must get.

Had a trip to Orlando and took it and it was amazing it was functioning well and had no problems with the connection. I recommended leaving your ps5 on rest mode that way if you have the ps app you can turn it on anywhere your at and could use your ps portal.

This might be the peak example of a frivolous accessory and I’d say it’s not worth trying one of these without a really strong internet connection to your PS5 (truly, either wire it with an Ethernet cord or have a router right next to it). The lack of a dedicated touchpad also takes a little getting used to (you just tap the screen to pull up one.) That all said, the screen is like stunning sometimes how good it looks. I also think the DualShock 5 is maybe the best controller in gaming so even though the actual design of this is wacky it feels great to play.

The perfect accessory for a PlayStation Fan with loose bowel , and /or a needy wife .. now when she begs me to come to bed , I just go , but bring the portal.. so now she has company and I can play helldivers 2 .. happy spouse , happy house.. Tho it IS NOT A Portable PlayStation .. just a controller connected to a WiFi enabled oled remote screen .. so only useful if you want to play in a WiFi 6 environment , It has very specific uses , and it fits perfect into my needs.. if you ever find your self at home and want to play ps5 but be free to sit anywhere your WiFi covers , then I highly recommend At the same price as the PlayStation edge controller , which has a pitiful battery . I find this a far more useful peripheral.. all around ..

I think the Portal is a great thing to use. I feels great in your hands and the display is great. The only big issue i have is that there is no bluetooth and the 2 options playstation are releasing for the portal haven’t come out yet and costly a roughly combined ~$300. Haven’t had any bad experiences with this product at all.

Device runs smoothly and turned out to be better as a gift for the wife. Happy she is enjoying it.

Best thing PlayStation has ever done! The fact that you can play online, play games from PlayStation plus and it mimic the actual PS5… I recommend everyone that’s a PlayStation fan to buy one

It has potential to be a very great device only problem is it drops signal a lot. You have to have good service still learning how to work it but I’m happy

Its hit or miss on if it will wake ip the PS5 remotely. But wheb its running it seems to work as intended. Feels good in the hands.

Playstion portal is a very good concept having your ps5 in the palm of your hand, BUT you have to have stable and the best connection to use it’s full potential. I’ve returned it.

Only caveat is you must have very fast wifi. I have one of the top of the line Nighthawks. Works great, zero issues. The controllers are great. Well made device for what it is made for. I enjoy playing on it.