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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6936 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,936 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Recommend A+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You can set your PS5 in “Rest Mode” and use this to play remotely through WiFi. Only downside is, the WiFi you use can’t be one of those where you have to “accept terms conditions”, for example a library or a museum. It has to be a direct access type of of WiFi.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Step in the right direction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited for this to be back in stock and went back and forth on whether I would buy it when it was. After watching and reading many reviews over the months, I decided to go ahead and buy it and I'm glad I did! This is a good device, great screen clarity and size and the grips are just like the PS5 controllers. Sony nailed it and because of this I am actually playing my PS5 more often. A lot of the reviews mention that you need a strong connection and that does seem to be the case, because on a public, restaurant or even a hotel setting, you'll get some tearing and freezing and the connection will just drop. Plus, it'll take forever to connect on a weaker network, but other than that, this is a great device! I, like many PlayStation fans, hope that Sony gets back into the handheld games, because if this has native game capabilities and Bluetooth, it would be a super Vita or PSP!

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    Great for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what it is. Nice to be able to play my PS5 games while the kid watches Monster Jam. Make sure your PS5 is hard wired to your router. Also turn off HDMI-CEC so waking your PS5 doesn’t turn on your TV when connecting with the Portal. COD is playable online when on the same router with minimal input lag, input lag is greater when playing remotely thru WiFi, like at a hotel. Get a skin, case and screen protector! You can’t stream media, only play cloud games or games on your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great at executing its limited feature set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who plays a lot of Fortnite and hogs the livingroom TV. Now she can play in her room with zero lag. This system has a great screen, it connects seamlessly, and we have even used it at relatives homes (with strong wifi) to play remotely! For what it does, this portal is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    I love this thing! 100% worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so cool! I can play while the kids hog the TV! Best purchase ever and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the portal! I use it to play more story mode games so not really sure how it does with multiplayer games. I bought to bring to work so I can play during my breaks. Its been perfect for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience paid off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited patiently for my kids too get old enough and Bam! It worked out too enjoy my childhood games with my kiddos while I play another console with another in the same room. Glad it works just as ADVERTISED! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable play no dislikes wish tge latency could be fixed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not quite a Vita successor, still a good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few dumb restrictions either built into the thing (no streaming streamed games) or there because of legal whatever (you're not going to be watching anything on here, thanks DRM laws), but otherwise a pretty good product for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. It take a minute to connect to my ps5 and my network. But all in all it works good

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Rad when you can get it to connect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considered reviewing this as either 3 or 4 stars. Pros Grip: controls feel amazing. It's really like having a screen build into the Dual Sense. Screen: I don't believe it's OLED, but games still look spectacular and POP on this massive big screen. Sound: Sounds good, too. Works well with my new Elite PS headset or just running speakers. Connecting: Firstly, I have no idea if I can actually get this to connect to my PS5 if I'm traveling, so I'm reluctant to do so until I get a case for it. I mostly bought this device so I could play PS5 games while my kids take over the tv. Within my network, it usually works great, though sometimes I need to restart the device and/or the PS5 if it's demonstrating unplayable lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing as i travel for work alot. Small convenient and a blast to use to play jak and dexter!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The PS Portal is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love for the PlayStation Portal grows every time Sony does a new update! This thing is just plane cool. I use it at home and on the go. I think it works better streaming from PlayStation Plus than it does playing remotely from my PS 5 console, but the newest update has made that a lot smoother. The only downside is the required monthly subscription to PS Plus, but I was already paying that so why not have a portable option? I love my PlayStation Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultimate Remote Play Device for PS5 Fans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly surprised by how smooth and responsive the PS5 Portal is. The display is crisp, controls feel just like the DualSense, and the setup was super simple. As long as you have a strong Wi-Fi connection, this thing runs flawlessly. I can keep gaming even when the TV is in use, and it’s perfect for relaxing on the couch or playing in bed. Definitely worth it if you’re deep in the PlayStation ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Niche product but some of you will love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, this needs more features to compete with the expansive handheld gaming market. However, I absolutely adore this product for bed gaming and reading fine texts on the PS5. Its not as laggy as remote gameplay and its very simple to use and set up. For my niche needs, this is an absolute game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for playing at home!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got 3 kids and finding time to play on my tv is tough…this is a great remedy. Also if you have bluetooth headphones (pulse 3d) and are close to your system you can mute the portal and listen straight from your PS5. This was a game changer and saved me $200 by not having to buy the new headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Gaming on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gets used daily. Obviously can’t compare to sitting in front of a larger TV but it’s great if lounging on the couch, killing some time. We’ve taken it on vacation using remote connection. We have found this works well for the most part though games that require instant response may/may not have a seamless experience due to some network lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good you just have to be connected to wifi and pay the subscription.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with good internet. Able to play my games on the move

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing PlayStation has come out with!! Love the feeling of sitting on the couch and being comfortable and relaxed using it without having to sit in a chair in front of a screen!

    I would recommend this to a friend