Customer Ratings & Reviews

The Portal was a neat concept but in the end, I ended up returning the device. My setup was a hard-wired Ethernet to PS5 and a higher-end tri band routers including WiFi 6E. I also have gigabit speed home internet. Unfortunately the Portal does not use anything above the 5ghz band however. I tested remote play on my iPhone and MacBook Pro prior to preordering the portal to make sure my setup was optimal. After having nearly a flawless experience with those devices. I decided to pick up the portal for the integrated dualsense controls and large display. I played multiple games but mainly focused on Ratchet and Clank: Rift Apart and GT7. Both games worked ok but there was just a bit more input lag compared to other devices I’ve used. The connection would degrade significantly in Ratchet and Clank when any graphically intense scene with lots of moving items such as explosions. This made it unenjoyable to play these offline single player games. Playing any fast-past game online wasn’t even an option with the input lag. I wish Sony would add more functionality to the device like being able to watch movies or play Spotify or even include a browser for Netflix or so you could log onto public WiFi like in hotels since I travel a lot. As far as a subpar remote play device for use around the house, $200 felt like a bad value for this piece of tech.

But if you’ve done your research you can come to understand the value it has and from its overall functionality. Unfortunately, this device is not for everyone. As for me i love it, and appreciate it, and have value in owning one. While i love traditional gaming on a console, I also love gaming on handhelds . This device gives me the best of both worlds. Ive had fun playing Ghost of Tsushima, Kingdom Hearts FM, God of War 3; from in bed at night, my kitchen, and boldly enough from my bathroom. Its network dependant, and ive had a few issues due to their being excessive rain in my area but nothing that impedes me from playing and enjoying my games. The lag from my experience has been minimal and while i wont say its been near perfect. My experience has been highly positive. This has been a great investment for me. I’d encourage others to give it a chance. Just by doing your research and understanding it, you know if its truely for you or not.

Great if you want to play PS5 games on the go. The controls are very comfortable and the screen looks great.

The PS Portal is a pretty great accessory that might not be for everyone. I have only used this at home and for the majority of the time it works pretty great. does have some connection issues from. does hitch up playing more intensive games, but not that often.

This is amazing! Works much better than I was expecting, and much better than my phone or iPad was working over remote play! Love being able to play my PS5 wherever in my house, and on the go!

Bought this so I could play my ps5 while at my parent's house. But now I use it at home, too. It works great! I was even able to play online games such as FF14 and Destiny 2, though there was a bit of input lag.

When it works, it works phenomenally. Connectivity can be an issue at times but overall very nice product.

Somehow snagged one of these off of best buy’s website. Works great, streams my ps5 games very well and has worked better than remote play app on my iphone with a backbone. The screen is way nicer due to the size also. Haptics on the controller are just like a ps5 controller, which is great.

The portal worked even better than I expected. I've use other devices for remote play Steam Deck and Phone so I wasnt expecting and amazing performance, but man this thing works very well. Let me also specify I have very good internet with a mesh wifi system and I have my PS5 hardwired but I am very happy with my experience. Even streamed games are pretty good.

No handheld felt as good as this did in my hands. Sadly the inconsistant connection. The inability to wake my ps5 now and then. The lag. 3 stars is the best I can do. 5 stars for comfort and screen. This is close but not there yet.

Love it! Very fun to play and I can’t wait to buy more games for it.

Best prchase ever, speciallt now with all the updates, its all good, working no issue even after a year

Wonderful addition to my electronic collection. Works better than I imagined an has all of my favorite games with no bug difference from the console. As well as it not needing to be connected to a PS5 the PlayStation Portal offers streaming services to get the games I like without having a actual PS5.

Absolutely amazing device, with a few shortcomings. Nothing particularly intrusive that a device restart doesn't fix, but the PS Portal will occasionally be unable to find the PS5 for no particular reason. Once connected though, it really shines.

Love this product so much. The lag is super light and so I am able to play just about anything without noticing it.

I was initially cautious because of public reception and the fact that it was a only a remote player. However, its value is actually quite high, for what it is. My PS5 was in Florida while we were visiting family in Alaska and the Portal worked perfectly. I was able to play Helldivers 2 from across the country with little to no latency and that blew my mind. I'm glad they added streaming without a console, but I have no desire to pay for PS Plus Premium

The playstation portal works great as advertised ! my son loves it.

This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

The PS5 Portal brings console-level gaming to your fingertips with a sleek, portable design. the smaller size can feel a bit cramped for long sessions. Battery life is decent, lasting around 4-5 hours, but you’ll likely need a charger for extended play. Overall, it’s a fantastic way to play PS5 games on the go, though not the most compact option out there.

Awesome item. Currently playing right now!! Outstanding customer service.