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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6937 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,937 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect edition to your p5 especially if you travel a lot for work. I can play with my loved one even when I can’t come home due to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything they say ,as expected, battery life could be better but also knew from reviews from others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device kids love it great for road trips just got to have good hot spot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many months I was finally able to the Portal! This thing is awesome. It's so nice being able to play my games anywhere around the house now. It works flawlessly & it's a great addition to your PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing so much fun on this would be really great to have

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to use! Battery life is amazing and not hard to use at all

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Its amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a gamer so I was questioning if I should get PS5 but then decided to get portal for cloud gaming to get just a taste of PS games. I am loving it and don't think I will get PS itself. The form factor makes it more convenient and practical for me. The screen is large and punchy. I mostly play RPG games and did not face much issues on streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the addition to my PlayStation family. I keep my ps5 in the living room but with this device I can play the game from the comfort of my bed without fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to play from the comfort of my bed when I don’t wanna be sitting next to my TV screen. So long as you have a strong Internet connection you will have no issues with game drops or graphics dropping resolution. If you are using this at home, you can use your Bluetooth gaming headset since they are connected to the PlayStation five. You can take this with you and use it with your hotspot but just know that I timed my hotspot data usage with this and saw that in 45 minutes of playing call of duty I burned through 5 GB of hotspot. You cannot use any Bluetooth device with this if you’re outside of the home however it does have the earphone jack and most gaming headsets have a headphone auxiliary connection. Do not listen to false reviews of people who do not own one. Those reviews are just speculation and assumptions. you can take this out of the house. The only thing you need to do is have the PlayStation on rest mode at all times otherwise you will not be able to turn it on remotely if your PlayStation is completely turned off which is OK with me since I like to leave it on rest mode at all times to download any updates that are available. Overall, I believe this is a good handheld device. If you do not want to be sitting in front of your TV screen or want to go anywhere outside of your home that has a solid Wi-Fi connection. This will work for you. If your phone plan has a lot of gigabytes of data for hotspot it will work for you too. I like this device a lot when setting it up I was a bit scared as the resolution looked pretty bad, but took a few minutes to go from 420 to 1080 P during initial set up. i never had any issues since. Trust me just purchase one you want regret it at 200 bucks this is a gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No lag over here!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making a few adjustments! My portal runs great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portal. Don’t use it as much as I thought I would but it is nice for when you’re on the go. Don’t like how it won’t turn your console on only wakes it from rest mode. Overall pretty good tho.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent portable gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it even bought the upgrade that makes it truly portable.. just dont findbmyself using it much probably because im am adult.. this is gteat for a teenager or young adult.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item. It was of excellent condition. Looked like a brand new device. There was no damage. The device itself is working much better than what i was expecting. The gaming experience is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable game

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a gamer, so this was perfect for those long trips!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome with wishes for 2nd product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues playing with my Portal. It connected easily and stayed connected. My home wifi is pretty good though and i read reviews with people claiming they cant connect or it doesnt stream well. Those people almost scared me away from buying this. Im glad i didnt listen. The screen is much bigger than my phone and so light and comfortable to hold. Im a dad and while my kids use the tv i can use this and still game. Currently i played Diablo 4 on it and even used the microphone on it to talk to my buddies while i played. It worked really well. Like a portable PS5. I do wish we can use any headphones, i do with i could pair my phone. I do wish we had internet browsing on this and i do wish it was an OLED. But i dont regret buying it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen and graphics look amazing, definitely need a good wifi connection to play but overall a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love all Playstion items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome fun in a small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been great, gameplay feels great. Colors are bright and movement perfectly smooth, great for taking games out if the living room!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, everything was included. I was glad I was able to get one open box in such great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for families

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movie time? Game time? Both! Be together with your family and still get to play your game. The portal connects quickly, has a decent battery life and is comfortable. If you have a PS5 and lots of people vying for the TV, this is worth it.

    I would recommend this to a friend