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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6938 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,938 reviews
  • Rated 5 out of 5 stars

    Excellent for families

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movie time? Game time? Both! Be together with your family and still get to play your game. The portal connects quickly, has a decent battery life and is comfortable. If you have a PS5 and lots of people vying for the TV, this is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Last minute bday surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online for pick up, customer service ALWAYS great, transaction ran smooth. Surprised my boyfriend with this as a bday gift, he enjoys it ALOT! Especially during road trips and layovers. Thinking about purchasing one for myself. Just waiting for the update for GTA5 and hopefully more games will be added as well. Then my bf really gonna love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go if you pay for premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a console, but I travel for work and was disappointed that I wouldn’t get to use my console at home much. I was on the fence about this until the newest update came out for cloud streaming. This portal is AMAZING. The only downfall is having to pay for the PlayStation plus premium if you want to use it on the go and not have to worry about your console at home being in rest mode. I do love the fact that I can be using the portal and the console at the same time, as long as two accounts are being used.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!Not use too much !!!!!! Is good when I’m not in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another way to have a good time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinion about the product was very good, I bought it for my daughter, But the most important thing, I would like to say that the service and customer services is incredible and friendly . Excellent team..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Okay if you like collecting consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay device just to own I tried gaming away from home but keep getting connectivity issues and gave up the PS plus plan is cool able to play multi games online

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it, works even when he is in a different city.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Worth if

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to play this while my wife is using our living room TV. Makes it so much easier. The screen is beautiful and crystal clear but I feel like it’s not a comfortable to play like a regular controller or even the switch

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Playstation portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves being able to grab & go. Does lag from time to time but overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Speific Function

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this product is good for individuals that prefer laid back games that do not require high performance. Its perfect for laying back on the couch with family , wife , kids etc, or taking it to bed to be more comfortable. As long as one has high speed internet the perfomance is soild.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth buying for mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my hubby. He works on the go and has a ton of down time great for him to take on the go. Updates make it more worth it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, you're dependent on PS remote keeping a connection, but that isn't the fault of the controller. The controller itself has hours of enjoyment on a single charge if you can't use your TV. The only downside is the headphone selection you can use. You can't use regular bluetooth headphones or earbuds. You can either use the Sony PULSE devices that pair up easily, or connect a headphone jack wire.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing item to use for travel and in other rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1 year later… still awesome!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having my ps portal for over a year now and all I can say is that it’s worth every penny! Especially with its new update with cloud streaming. I’ve been able to recently play cloud streaming games(in its beta) while my wife plays on the ps5 with her account and haven’t had any kind of interference. Has been smooth out the box. Playing Remote play and now cloud streaming, no latency issues or lag or any disconnects. Definitely will continue using this awesome machine for years to come!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and sync with the PS5. Keep the PS5 in rest mode with internet always connected and can travel while using my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    If you want one, do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to be able to get one but I understand why. Machine works great. Makes the PlayStation more portable within your home. I would say plus you PS5 into a LAN cable and then you would never notice it's streaming. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best gaming held held produced by Sony since the PSP

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play on the go! I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then I expected! The screen is A nice size and I have not experienced any connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PlayStation Portal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition for an open box like it was hardly used! I personally use it almost everyday. I enjoy how it portable so I can use it on the go. Sometimes it does have connectivity issues, but otherwise it works fine.

    I would recommend this to a friend