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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6938 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,938 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great product is u own a PS5, with a few drawbacks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this is overall fantastic and opens up a lot of new options for gamers, especially those with families. My two big complaints are: headphones connections and screen refresh rate. You CANNOT pair any bluetooth headsets you own with this device. They are using proprietary tech (as is tradition) called Sony Link, and only two headphones currently exist, sort of, that have this in them. The earbuds dont release until December and last i checked the earmuffs version doesnt come out until next year, and the earbuds are $200. So, same price as this device. . . They should have replaced the Sony Link with standard bluetooth, but Sony has long been in the practice of using proprietary tech in their products which inevitably hurts the consumers. Anyone remember their Memory Stick Duo??! Here we go again. As for the refresh rate, while it isn’t as common, its becoming more and more so with each passing year that games are running at 120 frames per second, needing screens with 120 hz refresh rates. This is something less than that. After playing years of Rocket League on the PS5 at 120 FPS, it is God awful trying to play at anything less. Played half a match and quit due to this. Dont get me wrong, the input lag from the Portal is virtually nonexistant. In this case, it’s the screen’s refresh rate holding it back and bottlenecking the experience. . . Other than those two things, this is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Play station portal

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works amazing ever since new update an have been using it everywhere around the house

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    High end portable gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I love using it when traveling or even when the main TV is occupied. I just wish I could output video to another screen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game for my grandson he really loves it and to see the smile on his face was priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent Portable Gaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent portable playstation device. I've used it for about a month with no issues, playing games like Helldivers. Your internet connection needs to be really good though, so you should have a wired connection for your PS5 to really use it without a hiccup. The haptic feedback makes it like holding a regular PS5 controller which is fantastic. It's been excellent using it while my wife or kids want to watch something on the tv and I just want to keep gaming. It's perfect for that sort of scenario or if you're traveling. I just hope Sony makes more of these and stops the mscalpers. I had PTSD trying to get one, as it took several attempts like the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works flawlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a game-changer! The seamless interface makes navigating through games, connecting with friends, and accessing exclusive content a breeze. The vast library of games caters to every gaming taste, ensuring endless hours of entertainment. The graphics are stunning, enhancing the immersive experience. The consistent updates and new releases keep the excitement alive. Plus, the community engagement and multiplayer options make it a complete package for any gaming enthusiast. Highly recommend diving into the PlayStation Portal for an unparalleled gaming journey!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on the go you’ll need WiFi tho but still easy on the go it was a Christmas gift for my boyfriend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get its a remote player and not an actual handheld console. Graphics are great when connected to really good wifi. I bought it too try and game on the go with my mobile hotspot, but even with full service of 5G+ I still had connection issues. Great handheld for gaming at the house when TVs are occupied. All in all its a decent handheld.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not heavy, it’s comfortable and nice model but you need a good internet connection for the console work at 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for to add to my ps5 experience. I can now stream games on the go with a dual sense controller while i travel!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great I recommend To buy it It’s very easy to use it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Gaming system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS Portal! It's a great gaming device and love that I can use in other locations as long as there is internet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever got love how durable it is love that I can take it with me everywhere ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Even if you don't think you need it,you'll love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solution for when you want to play PS5 in bed or in the bathroom, or maybe even on your lunch break. If you have good internet speeds, then you shouldn't have to worry much about lag, except in competitive multiplayer games. I'd recommend it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Your PlayStation in the palm of your hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal introduces a brand new way to play your PlayStation 5 games whenever you may be sharing your TV with others in your household. The Portal comes with a pretty decent sized screen which allows you to get a better view of all of your favorite games. My favorite part about it is that it carries over all of the dual sense features that you would normally have in the dualsense controller. I would highly recommend this if your console is hooked up via an ethernet and/or your house provides excellent bandwidth if running via Wi-Fi. The portal does not contain any internals that boost the performance so for anyone thinking about buying this product I would say test PS remote play on your mobile device first.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for travel an remote play outside in yard an it is great. Easy setup also

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pretty slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the gamer in your house. Take it with you and continue doing your thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when traveling through the house not stuck to the gaming console or taking with you to a on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice addition to the PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects fine, picture is good quality. The connection is spotty in certain areas, but not bad to be able to carry around throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Smooth remote play, crisp screen, and super easy setup. Perfect for when I wanna game without hogging the TV. Highly recommend.

    I would recommend this to a friend