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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6938 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,938 reviews
  • Pros mentioned:
    Comfort, Screen quality

    Rated 4 out of 5 stars

    High quality but not the most useful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool device very comfortable. The screen is high quality the only thing is it’s just a remote player essentially which you can do on other devices you already have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming handheld for the PS5.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll put it like this.... Yes you can play your PS5 in front of your TV no problem, but if you are feeling adventurous and want to game in the bed, in the backyard, on the front porch, at your hotel room with Wi-Fi hotspot, at your friends or family's house when you're on vacation or visiting, at work on break or lunch, and want that good PS5 playing experience... You better pick one of these up and thank me later. Do your research on the optimal settings on your PS5 console for playing on the portal for the ultimate experience because that weighs in as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a unique black gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been my black panther between life and game it showed me one feeds the other they feed eachother they serve eachother I adored this gem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even with issues it's a 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth about the PlayStation portal is that despite the fact that as far as I'm concerned no matter how you configure your network and all of the things that you will eventually find out online when you researched it they tell you to do to make it work in the best. There is going to be some input lag. I wouldn't recommend using this for advanced online play this is not something that you want to go play call of duty on. But the ability to take your games and do some lower level things and all of the things that you need to do from the comfort of your couch or the bathroom or wherever you use it you can't beat it. To me it is still indispensable and if I ever could find a way to get rid of that input lag it would be constant use

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Play station portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen hd everything and only needs wifi with play station network

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting away from the couch and playing my game in bed, on the go, or at a friends place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENJOY PLAY AWAY FROM HOME LOVE THE PRODUCT THIS IS GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and am very glad the way it turned out for a gift for my brother!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this was first purchased I wasn't completely sold on the idea. I really ended up enjoying the Portal. Now that Playstation has implemented more cloud streaming you don't even have to have a Playstation 5 anymore to use this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product but finally made useful by Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product but much better after the Sony update to make it a full fledge cloud gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent buy!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love my Portal I had a very good time playing with my siblings during Thanksgiving. The fact I don’t have to bring my PS5 is sooooo much better! Spider-Man in my hands!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply incredible, portable PS5 buy it!! I was in the fence but it’s so good and smooth a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I will say when I bought it. I don’t think I read it right but you have to be on the same Wi-Fi as your PS5. I still kept it and I still use it every now and then it lets me wander the house while playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thought of the handheld is great. Thought this would be a great way for my husband to play the playstation with the kids. However because they sync together, one or the other has to be played at a time. Would be much more pleasant to play if both could be played at the same time. If too faraway from the Playstation it lags as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it feels amazing screen is amazing display amazing handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 3 out of 5 stars

    I Like it but so many limitations.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build quality, it works great when I'm using it on my network, playing a game on my bed is nice. But when I use it somewhere else, the quality is garbage. Now I know it's not my upload as I have fios and upload speed is really high. Another negative is not being able to login on wifi networks that use a login page, so no public wifi networks. Also you can not use it to watch YouTube or dvds, not a huge deal but it is another limit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I Bought one since I started travling more for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent is you have consistent wifi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly if you have consistent wi-fi. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love the portalo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this just don’t like to rely on WiFi all the time but it’s great for portable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Super comfortable but mediocre video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this device is but the lack of bluetooth audio support and the frequently fuzzy video/graphics quality ever since my first post-launch firmware update makes this hard to recommend. If the video quality returns to be like how it was near launch it actually would be easy to recommend even without bluetooth audio support. Since it had been better for my home WiFi setup, I expect it to be improved/restored in future updates which is the main reason I haven't returned the Portal. Until such an update fixes my video quality issues I haven't been using it since the quality is too low lately for me to consider it worth playing.

    No, I would not recommend this to a friend