Customer Ratings & Reviews

I know we can use our phone and a Backbone or Dual sense for remote play. The problem is that you’ll get a text but when you exit out tou have to reconnect, if someone calls you youll be kicked out. My favorite way was with a laptop, but it is not every time that tou can use just pop a laptop in the break room and take out a controller like that. It is not hard to use remote play dont get me wrong. The thing is this device is dedicated just for that. You take it out connect to the WiFi and you are all set. 1 problem might be, you have to have your PS5 on a good internet(WIRED is the best). If you use a hotspot a 5Guw will provide the max experience. The Sad part is this devise has too much potential for just that. Hopefully we can do more with it.

Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great product if you want to play video games portably

It’s perfect handheld on the go! A small ps5 in the palm of your hands

Great product when it’s working! I had an initial issue with lagging and WiFi which seems to be sorted out through the most recent updates. Randomly now my right joystick isn’t working which also seems to be a known ongoing issue via Reddit. When it’s working though I’ve had lots of fun. As a dad of two young kids I just don’t have the time to turn on my console anymore. This has been nice because they can watch TV and I can casually game. Hopefully we can get this resolved through Sony.

Just what I was looking forward this year a console for work on down time

I have owned this product before, it was a fun product to have. The Wi-Fi can always be a tricky situation, it is fun to have when you have great service and just want to play your PS games. I do wish I could have better access to my downloaded games.

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I’m really enjoying my portable PS 5 , I love the fact that o can play my system any on the go! Thank you Best Buy for a great buy and great customer service

It was a gift for my grandson and he is beyond happy

Premium and light! Easy to pair, battery and speakers are alright. It gets the job done.

Its very excelent, perfect resolution and the speed is well.

I purchased an open box PS Portal and everything was in excellent condition. I'm happy with the purchase. The portal works great on my network and I prefer it over my steam deck.

Excellent items for your family and friends to enjoy

Great product, even greater service in-store. Thank you Lakeland Best Buy!!

Great I really like it will be buying more items in the future

This product is extremely difficult to change player acts, u have to first have ur PS5 on...mislead bc it seemed to b like the switch that u can play anywhere l, u can not, its ok if 1 person uses a ps5, wouldnt recommend due to changing users on it and having ur ps5 on first

Very good graphics, it takes some doing to get it connected, so you're going to have to contact PlayStation. Technical support? Were there going to help you change a couple things in the network? So you can open it up without it continually lagging, and then you're going to have to call whoever you're Internet provider is, and you're going to have to have them open up some portals so that the playStation portal will work without any lagging issues.

Light and portable and easy to use. Kids love it!!

Great game! Excellent graphics! Perfect gift for a gamer!