Customer Ratings & Reviews

I bought it open box in "very good" condition. Supposed to come with a charger and didn't. It also had finger prints all over and was not factory reset. System itself works fine though. Just needed a little more TLC for being very good.

playstation 5 handheld big screen sony control smooth graphics fast 5g internet required for smooth streaming from ps5 unit

I thoroughly enjoy using the PlayStation Portal. I bought it to be able to play while my wife and son watch TV in our living room. Single player games seem to be fine, a little bit of input lag in MLB the show when pitching and swinging. I have not tried FPS games yet. This may not be the best option for competitive games, but if you want to get a gaming session in and you're trying not to always alienate yourself from your family. This is a great option.

I mostly had been playing more cozy games laying in bed at night with my Nintendo Switch but I wanted to start playing my PS5 again. I picked this up and I’ve been so happy with it! It feels nice and looks nice and works well! I alternate my two handhelds nightly now.

We bought this as an open box and it was wonderful. Works good

Its for us poor dads who get bullied by our little loved ones and took our TVs away for cocomelon or whatever these kids like now adays, with the playstation portal our problems solved , this is your new nintendo switch but with ps5 power and exclusives, and as far as performance its flawless … i played in the bathroom, living room , dining room and most importantly 2 states away from where my ps5 is and it was still perfect , of course internet connection is required !!!

This thing is awesome.with the new update it runs so smooth.

It’s incredible handheld very form, fitting in hand

I've had my Playstation portal for about 2 months now, and it is amazing with a few hiccups. The games look and run beautiful for the most part if you have a stable wifi connection but playing multi-player games is a bit awkward.

Great for those nights when your significant other wants you to go to bed but you're not ready. I love it! Surprisingly smooth, and works great! I wouldn't play competitive shooters with it but it's great for single player games. Does require a pretty robust internet connection though.

I love this product. I will say when I bought it. I don’t think I read it right but you have to be on the same Wi-Fi as your PS5. I still kept it and I still use it every now and then it lets me wander the house while playing.

My son loves it so much and takes it everywhere with him

Best buy employee Alexander lopez at fairmont helped me throught my purchase. Amazing product. The item is used and works as if it was new. Happy with my device.

I bought this device for my job for Christmas. Not really expecting a lot from me and was totally blown away. He plays like the game, my daughter ball games online for her to play and you can play from the games that you have bought. It took a while for it to load to get on the Wi-Fi and wants to get on the Wi-Fi. It was fine we used our hotspot to play and hang out issues. I do think it has room for improvement blurb for what it was worth about I will recommend to buy

Good purchase I recommend if you own a PS5 but you can still use it with a monthly or yearly subscription

Simply awesome! Great for extending your ps5 gameplay everywhere. Highly recommend it!!

Best for outdoor gaming and quality as ever best buy never let us down.

Great price - picked up an open box buy on this, $169 and it was brand new - never used. Able to game with the kiddo across consoles without taking turns on the tv!

Product was refurbished, works great and looks brand new, will consider buying refurbished from BestBuy again in the future.

My kids love it ,litle fun to take everywher with out own my tv screen