Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.5 out of 5 stars with 6661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,661 reviews
  • Rated 4 out of 5 stars

    Works great for cloud streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll only appreciate this if you're already invested in Sony's gaming ecosystem or subscribe to their cloud streaming. There is no local gaming, which is the reason I rated this as only 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth on sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full price is not worth it. Need excellent Internet connection to run smoothly. The lack of Bluetooth is annoying for on the go but again, it will not work unless your internet is great. Little to no issues when playing on same network as ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is pretty big and Its nice to be able to play my Playstation from anywhere in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice compliment to your PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal, but it's also not something I pick up and play everyday. It works outside my fiber Internet home, but becomes a lot less stable. It is made for those who can't eat enough gaming or just need flexibility (I have several young kids at home). It has all the features of your PS5 controller. Note, and this should come as no surprise to most, but as a reminder this is purely a streaming device. Whatever disc is in your PS5 or whatever games you have downloaded are the only ones you can play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Gaming DREAM!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for Sony to make this product worth while and the new update did exactly that. With the ability to stream games straight from the PS PLUS service, this product has become well worth the purchase. It feels great in your hands and the screen is beautiful! Its the best mobile gaming device by far in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to a new gaming experience!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box purchase. Everything was included. The system was clean and practically brand new. I use the hell outta it when my son is asleep in the room and i cant use the tv and speakers. I just hook up my headphones and im good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal offers an immersive and user-friendly experience for gamers, providing easy access to a vast array of games, exclusive content, and community features. Its intuitive interface makes navigating through the PlayStation ecosystem seamless, while the frequent updates ensure that users have access to the latest games and features. Whether you're a casual gamer or a hardcore enthusiast, the PlayStation Portal provides something for everyone, enhancing the overall gaming experience on the platform.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New update enables cloud gaming unleashing it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion for the PS5 system and with the latest update enabling cloud gaming this device has turned into something with a lot more potential. If you own a PS5 don’t sleep on this portable system so you can enjoy all your games on the road or at home while you are sitting in the kitchen or rocking your little ones to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great as long as you have good wifi, yes you can use your phone for remote play but who wants to use your phone when you have a portable ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Playstation Portal Remote play my PS5 is in the basement i am on second floor no problems connecting to the system laying in bed having a ball.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing concept and design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and idea. It’s quite frustrating it’s only cloud streaming. Wish games could be downloaded and played without WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A potable portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I finally can play my favorite games remotely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fantastic device for what it is. Just make sure you have solid internet where your PS5 is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works grewt at home and away!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as the TV is being by my wife and kids. The kids have friends over a lot as they use the tv fir shows, movies and video games. The portal is great when the tv is in use and i have some time to play. Tried it on a trip as we are over 400 miles away and it worked great. Have not used it yet with an online mutliplayer game. My ps5 is hardwired for the fastest internet I could get, which I think helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful I love being able to play off the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we cloud gaming this product is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price,easy pick up process and very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little extension of my PS5!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly had been playing more cozy games laying in bed at night with my Nintendo Switch but I wanted to start playing my PS5 again. I picked this up and I’ve been so happy with it! It feels nice and looks nice and works well! I alternate my two handhelds nightly now.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Meh!!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony should really reconsider how cloud gaming works for this unit, even with high speed internet 300mbps Up & Down still had connectivity issues with the portal playing remote play was even worse , no one needs to be an IT Network Technician with a CCNA certification to troubleshoot just to play the game by changing settings on router and the console. Xbox got it right even with 3rd party had held devices and playstaion with their own proprietary unit still got it wrong!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been enjoying playing cloud on it and multilayer games

    I would recommend this to a friend
Sponsored