Customer Ratings & Reviews

This device is great overall but literally you need a ps5 and it just like having a fancy controller with its own screen, it won’t work if your are using the ps5 can’t used it at the same time.

With the update that allows for streaming without your PS5 on... Magic. It works so well and the portal has a great hand feel. Definitely recommend hardwiring your PS5 if you want smooth connection when remoting but it is so fun when it works well. Direct streaming from Sony works perfectly even on a hotspot with my phone.

Is good to play far from home but you also need a good internet connection.

You need really good WiFi for this to work smoothly

Overall happy with it, just have to have good wifi.

Great source of gaming. Good everywhere you go. 5 stars

Product is good, I'd prefer if it could power my PS5 on from off instead of just rest mode, and it can take 30 seconds or so to connect to my PS5. There are some latency issues, so don't expect great performance in games that require quick actions or hitting timed skill checks, etc. But it's worth it alone to be able to play anywhere, its a comfortable fit, screen is nice, sound is on par with basic cell phone speakers imo, all in all a good buy.

I absolutely love the idea. Great if you don't have a PS5 as well because the cloud has a bunch of PS5 games. Only downside is the benefit exists based on the network where your PS5 is. So if multiple people are on the wifi - you're going to have some quality frame drops. It uses remote play so try your phone and test your wifi first.

If you understand what this device is, and it meets your needs, then it’s a great an on to your PlayStation system. This device is a remote streamer only, needing a WiFi connection to remote play games on your PS5 console. It’s not a gaming system such as the PSP once was. If you can see as the remote playing tool as it is, then you’ll enjoy what it has to offer. As a side note, make sure you have very good WiFi, wherever you try to use it, or it’s useless.

Works great, nice to be able to play games on the move and pick up where you left off.

Phenomenal for people who do not want to game on a big tv or only have limited tvs! I’ve been big on playing single player games on my ps5 recently but the idea of turning on the tv and sitting on the couch gets tough, I can now switch on the portal while laying in bed and my fiancée watches tv and have no issues!

The PlayStation Portal has been one of my most favorite and best purchases I’ve had in recent years. The quality of the portals mechanics and game play is magnificent and easy to enjoy. On top of it all, the PlayStation portal is only $200, cannot beat that.

Didn't like the fact that you have to have your ps5 in rest mode to use…it has been in the box for almost a year. When it was purchased in Feb 2025 I it was a total rip off, now it's Feb 2026 and got it out the box because I heard it was an update where you can buy a subscription, which I did and it's still not woat I though it was going to be.…don’t waste your money if you're a gamer.

Great product excelente costumer sevice 100% recommended

I love the PlayStation portal it's a great way to have access to your PS5 and play wherever you want highly recommend

Love the color way in midnight black and it’s been a life savor as a new father when I’m trying to be more quiet

I love the portal, I can play video games while hanging out with my family instead of sitting in a completely separate room. The only downside is being shushed when I share the progress of my ncaa player winning championships and entering the draft portal

I really love the PlayStation Portal. I feel it's very underrated. You can stream games without a PlayStation which is priceless. The screen size is great and so is the audio. It's a great device and I hope Sony continues to show support.

My first hand held purchase pretty cool cool I love it Thanks Bestbuy

Ive loved having this. The screen is great, the controller feels good in your hands. However, there are some hiccups. There is some stuttering and lag at weird times. I have a great eouter, and home network, and I still get the issues. These are things that can be fixed with software updates, but to say itz been flawless isnt the case. However, I recommend purchasing because its been fun to have and it works well 95% of the time.