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Customer Ratings & Reviews

$260.00

Customer reviews

Rating 4.5 out of 5 stars with 7096 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, with many praising its top-notch picture quality and appreciating its portability. The screen quality is also highly regarded, and users find the battery life solid and the device comfortable to hold. However, some customers have noted concerns regarding connectivity and, to a lesser extent, input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 7,096 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Stop being a TV hog

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my first hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first hand held purchase pretty cool cool I love it Thanks Bestbuy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item good choice of getting a ps5 but sucks it always disconnect me off the internet and not good to get it cause it doesn’t work that much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the pS5 portable no problem with it .I could play any games I want

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    don't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality was good. screen big. wasn't too heavy. however- connection took forever at times even if i was in the same house. can't imagine how bad it would be if i was away from home, which was originally the whole reason i thought about getting one. also laggy during gameplay if wifi wasn't top tier

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item to have when you just want to relax on the bed and game.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to be unable to impress with their handheld options. The PS is so great that I keep hoping they can nail a handheld system, but this is not it. We got it for my daughter for Xmas and the connection was glitchy, the screen images were subpar and the whole experience was laggy if that makes sense. At under $200, it’s not terribly expensive, but if you’re hoping to be able to play your PS5 games outside of your house or even in another room in your own house, don’t hold your breath that this is going to be what you hope it will be, it isn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    The technology is just not there yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an impulse buy, Silent hill 2 was coming out while I had to work, I wanted to play it without it being spoiled, so I bought the portal to play while I was at work. Unfortunately, the PlayStation portal is not what I was hoping for. I was expecting a handheld that could play games properly, while only lagging occasionally. What I actually got, is a handheld that can't do much outside of your house. It would lag consistently during any play session, it didn't matter what I played, could be playing anything from a night in the woods, to re4 and I would lag the whole time. The quality of the screen is good, but it doesn't matter when the portal can't play anything above 720 p. And on top of that, the audio is always crackling and popping, never once have I had the audio playing properly. The hardware itself is nice, the controllers feel good to hold and don't cramp my hands like the Switch's joy cons. The screen looks very good (when it works) and it has an audio jack which is a very underrated feature. Overall, the hardware is flawless, I can't really think of anything negative when it comes to that. However, it does not matter if the product does not work properly, and this does not. Maybe in 5 or 10 years when I can play games without any lag, maybe it would be worth it. As it is, it's not worth 100$, let alone 200$.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome for remote play!! Feels good no lag screen is good size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Best idea ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this I'm able to play on the go the graphics are everything

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal being at the same price as the edge controller outshines and out beats that in my opinion. Having feedback, the remote play screen in my hands has given me a new way to use my PS5 more. The screen, sounds and everything is great and well worth its price piint over many other accessories

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.Got this for my husband. He hasn't complained once, so it must work as it says .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As a JRPG gamer and a family-man, I recommend this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people, I was skeptical at first. After spending time with it for 3 weeks, I’m actually very impress with the Portal. The bootup is much quicker than the BackBone iOS Remote Play and I barely had any lag while my family were using the Internet. This is the perfect device to play JRPGs and casual games. I recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Work with wifi Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this PSP, you will need wifi Connection to use in any place.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Some connection issues, but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good. Some connection issues, but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful handheld I just wish it had a batter stand alone option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insure it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, the graphics surprised me. Not sure if the battery holds for 12 hours but i recommend it. Btw it is prone to stick drift so get it with insurance.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It does what it’s supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this item does exactly what it says it does, I’ve experienced some problems with connectivity. Most of the time it gets resolved by resetting the ps portal, but it’s kind of annoying having to do that every time I wanna use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely not for everyone and it shouldn't be a replacement for your controller and monitor but the portal lands in between when you find yourself needing to be in a different room or when your are away from your ps5 and you still want to grind out a couple of hours of gaming. It works perfectly for me i get little to no input lag with meh internet

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun for Mon and Dad and Cousin too

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you only have one tv you can still play your PlayStation 5 and watch your movies thru tour cable network! This device is a PS5 on the go with your account. Lets say your cousing want to play your play station with his own account, well he can just by making a account in the PlayStation. He can play while your not playing. So is family shared device is great !

    I would recommend this to a friend