Customer Ratings & Reviews

It’s a very good portable game device, i highly recommend it

Great lil device with some warts. The concept and the price are perfect for what you get. But you MUST have rock solid Wi-Fi in order to maximize the value of this thing. I wish you could tether this device via a wired connection. That would be dope.

Love that i dont have to be in the living room and can play all arounf the house. gliches sometimes but nothing too bad.

Was skeptical for the longest time due to the bugs when it originally came out, but the updates overtime prove that it's a legit product.

Its very good devise. Weight is light on hands. easy to hold. Good quality.

It’s an extension of your ps5. Need to have a good wifi to fully utilize this handheld device.

There is nothing more conducive to being a blue collared, single parent, gamer than having the convenience of laying in bed, sitting on the porch or soaking in the tub even. Than being able to do all that while playing PS5!! Thank you Best Buy.

This thing really works I was on a airplane with WiFi and works beautiful we recommend 1000%

I read a lot of mixed reviews about not being able to stream your games without being on your home network…. I have been able to stream my games from anywhere with WiFi

Item is very interesting I enjoyed using I recommend.

Absolutely love using my PS Portal around the home as my ps5 is upstairs in the bedroom, so if the kiddo and wife are downstairs in the living room I can game out while they are using the living room tv. Definitely make sure your ps5 system is hardwired to your internet, it helps the Portal to run much smoother.

It’s good at what it does. It allows you to play games on your PS5 when you’re not sitting in front of the TV next to your PS5. (Yes you NEED a PS5 also to use this). My biggest gripe, it does NOT support Bluetooth headphones. Hope you have an old RCA headphone or the new proprietary headphone / earbuds from Sony. Other than that, I haven’t noticed any meaningful lag, but I have been playing this in my house, so, make what you will of that. Oh, and I was unable to edit how the touch screen works, I have to tap it twice for it to operate the Touch Bar on the PS5 controller. I would have loved to change it to one touch, maybe I’m missing something. Final thoughts, if you’re a tech junky like me, I recommend getting it, otherwise, don’t. Wait for something that can play games natively and also support PS Remote, like the PS Vita that had its own games and it also let me remotely connect to the PS4 to play games when I was away from home.

We loved it... and can take it anywhere with you. Boyfriend loves it

The product arrived quickly and in good condition. Worked well out of the box.

I love the portal it's great. I get to enjoy my ps5 in the comfort of my bed or in my favorite chair when I don't want to spend all my game time sitting at my desk. Its not a true portable console but it's better than nothing at the moment great alternative in my opinion.

I like that I can play my games from my PS5 without being on it. You do have to have premium but worth it.

I purchased this game system for my nephew and he absolutely loves it. I truly love shopping at BestBuy Stores great products prices and customer service can’t wait for my next purchase thank you.

Awesome device especially when you upgrade to the more expensive playstation just wish it was a little more durable only had it for about 5 months of actual use and my son used it and gave it stick drift.

I love that I can just pick it up and play my PlayStation even if someone else is watching the TV or playing something else on the TV it works great it has a wonderful picture. Love it.

Ive seen mixed reviews about the portal decided to try it and I definitely dont regret my purchase!