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Customer Ratings & Reviews

$260.00

Customer reviews

Rating 4.5 out of 5 stars with 7094 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, with many praising its top-notch picture quality and appreciating its portability. The screen quality is also highly regarded, and users find the battery life solid and the device comfortable to hold. However, some customers have noted concerns regarding connectivity and, to a lesser extent, input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 7,096 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for gamer dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new dad its been so hard to play the way I always have in my life. As soon as I saw this I knew it was for me. I originally got it just to play single player games knowing streaming isnt best for online or wuick reaction games but it works surprisingly well even for those, love this thing!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this ps portal has been awesome on connecting to the ps5. However, I have Ethernet connected and strong WiFi on portal when away and still face the issue of lagging. I have fiber optic internet at home and 300mbs download and 175 upload. I feel that when I owned a backbone I faced less lagg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better when it is connected directly to your WiFi monitor but great product for the go

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    does not work on slow network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the PSP multiple times at home, and I wasn't 100% satisfied with its performance, as it sometimes crashed. But I decided to return after a big disappointment during my vacation: it was disconnecting every 5s, even at night when there were not many users on the network. BTW, I set the PS5 to the lowest resolution. The only time you can use it is when you have a high-speed network, and wherever you're going, there is a high-speed network. Other than that, it's a waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice addition to the.PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have high speed internet this very cool piece of tech may be for you. It does have limitations such as no bluetooth and no web browser or ability to load streaming services. Really strange in that regard. Hoping they correct with firmware/software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good performance, nice screen

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great way to play PS5 games remotely. The screen is big and has great picture quality for an LCD. It runs very smoothly. Would've looked better with an OLED screen, but that would increase its cost. Overall excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it especially with this new update for the resolution looks beautiful and you don’t have to own a ps5 to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal purchase...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great when ordering the portal, delivery was available to me at purchase and pick up fast. My kid enjoys the portal when away from home and while his roaming around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 2 out of 5 stars

    Meh. It get’s the job done 60% of the time

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I mean it gets the job done but the connection is sometimes very poor. Sometimes it glitches out. But it gets the job done when u don’t wanna sit and play you can just lay down and play it does get the job done. But sometimes after a hour of play the portal disconnects and does not re connect until the next use? Like when i’m playing a game it disconnects me in the middle of it then i try and reconnect and it doesn’t so i reset it and still nothing, i usually go off of it for a day and it starts working again but this has to be fixed. Good Idea. Bad Excecution

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Good for Single player, not multiplayer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition for playing your PS5 games away from the ps5. You can play multiplayer games, but fast pace games like Call of Duty are hard do to a slight lag. I was able to play madden multiplayer with no problem. If you are a parent or person alway out of the hoyse, this is a great accessory for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great purchase works good, battery life is wonderful, and you can bring it with you anywhere. The only downside i would say is that you need a good Wifi connection to play anything but other than that I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can remotely access my library from anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better have good Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming issues are there even with decent Internet. I love the ergonomics and controls if the system. Being a streaming system hurts it. I've had worse play remote playing my ps5 as compared to the ps plus streaming beta. If you don't have the Internet didn't buy this. I currently have spectrum and still stutters and disconnects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More Fun than I thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, feels good in your hands and is surprisingly fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it for my grand child and she loves it.i would definitely recommend this to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Quality is great for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for on the go. Take it with us everywhere. Just wish we could do more with it. Great quality. A must have for any gamer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I loved using this system. Kept me away from the tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal, if you direct wire your’e PS5 you will have a much better experience, but i have games for 2-3 hours on battery on my portal so battery life i great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on this but it is awesome! All you need is Wifi & you can play any game that is downloaded on your PS5! Only downside, if i had to pick one is that you cannot bluetooth your headset & the speakers are not that great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the PlayStation portal but if you really wanna enjoy it you need to be on good wifi for both your ps5 and the portal. So it’s only good if you have amazing wifi and if there is a storm at all or anything it just doesn’t really work. It’s better to me to use the ps4 or 5 to stream from another ps5 to the system. It would be a lot better if it say had built in data or you could download games to it rather than just streaming.

    I would recommend this to a friend