Customer Ratings & Reviews

Not so much option to do with it I feel that for professional use it is not an alternative not much to say about the product. Im return to store the product

This handheld is awesome! I love that they added the PS Cloud streaming however that requires you to have the premium subscription. If you are away from your PS5 often then this is perfect

Great buy! Now I can sit next to my husband and son while they play at night and were all on the couch lol or my son enjoys playing it in the car on the way to school. No issues and easy set up!

Great PS5 accessory! Must have if the TV your PS5 is connected to is shared. Love being able to play games like Baldurs Gate 3 from anywhere in my house. Just make sure you have a strong and consistent internet connection. Device is comfortable to use and feels well built. A bit annoying that there isn’t Bluetooth capability but there is a standard headphone jack.

This going works great if you have good wifi. I know this has been beaten to death. This is a very niche item. I use it when my wife is watching the TV that my PS5 is connected to. Outside the house it's useless. Even connected to the hot spot on my phone with a great signal.

Definitely better than using phone controller like backbone one. The controls and ergonomic is pretty much identical to holding dualsense controller. I am using ax 3000 router with 300mbps spectrum connection, I barely notice any frame drops at all. BUT, i wish it was an OLED screen though, come on sony!

I have loved this device even though i have to use it on WiFi, when im at home and i can’t use the tv i can just use the portal to play games and its so much better than using the app on my tablet. I really like this device.

The product was good however I dislike how you can only play certain games and that the ps5 has to be on in order to play, overall handy to carry for trips

My husband plays every night. Picture quality is great and sound is good! Very happy with this purchase. Now my son wants one lol

The Playstation Portal is everything I could possibly imagine. Be enabled to play games on the go. Delivers a different experience when it comes to gaming. Wi-Fi is needed to use the portal. However, you do not need to be on your home wi fi to use it. With the playstation portal gaming does not stop no matter what. Lastly, For full awareness you have to have already owned a playstation 5

I love that I can just pick it up and play my PlayStation even if someone else is watching the TV or playing something else on the TV it works great it has a wonderful picture. Love it.

Great handheld device. Love the ease of connection and playing my games without having to tie up the tv the battery last a long time. As long as you have a great internet connection there isnt any lag to it and it runs very smooth. So happy that I made the purchase. As i use it more than my actual ps5 now.

I love the PS Portal. I am able to play games throughout the house while my kids are watching TV or I want to hang in the other room with my dog. I haven’t used it in the rode het, but it has been great throughout my home. The screen is beautiful, no lad and so far a great time.

If only the streaming app's worked with it. It would have 6 stars........

Omg i cant say how wrong i was about this product the screen is vibrant and colorfull and you can literally play with a good internet connection competitive games like battlefield and call of duty. The controller is amazing the haptic feedback triggers are on another level

Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!

Works great , only if you have to leave the ps5 turned on and it’s on and off glitching .

I was a bit skeptical at first when it came to this device but after having it for a week and a half I’ve enjoyed it. I have yet to test it outside with stable wifi but at home its fun to be able to play and not have to wait for someone to stop playing the nintendo switch. The graphics are impeccable for ps5 games but not as great for non remastered ps4 games. Either way, i’ve enjoyed it!

Playing playstation exclusives just got that much better! I've put in over 40 hours of Horizon Forbidden West on here with almost no hiccups. I have an ethernet cable hooked up to the PS5 and only have 20Mbps of upload speed but it's enough for an almost seemless experience. I do experience some resolutions dips when first buffering but have had no disconnects so far.

Excellent connectivity thru wifi. Awesome ps plus options.