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Customer reviews

Rating 4.5 out of 5 stars with 6661 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 6,661 reviews
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really amazing playing games on it like fortnight and cod. It was really easy to set up and I traveled with it is still connected to my ps5 from home. I really enjoyed it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is absolutely amazing. It sends like the people that dislike it don’t know its purpose. I have a wife and young kids, so playing remotely is amazing for me. The screen is very large, and it’s nice having the dual sense controller as well. If you realize that this is a remote play device, and you understand that, you will love the PlayStation Portal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all that it’s hyped to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is well-made and feels pretty premium. It’s also so much lighter than I expected, which is nice. However, you need a pretty darn good internet connection to make it work. I’ve used it on fast wifi and 5G+ hotspot while being away from my PS5, and it doesn’t work very well at all. It often disconnects or just lags terribly. The only time I’ve been able to make it work decent is when I’m at home and in the same room as the PS5 and on the same wifi. My internet is 400mbps for reference, and my PS5 is wired directly to the router. Only then will its performance be decent, but good luck playing any multiplayer games on it. There’s at least a 200ms lag even when the connection is at its best, and that is really hard to work with in a fast-paced multiplayer game that requires quick reactions. It’s really only been useful when my family wants to watch TV, but I want to play the PS5. Otherwise, it’s been a disappointment when I’m using it outside of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portable is great for me. I can play games while others get to watch tv. Suites my needs but understood why it wouldn't work for other people who want a Portable device outside their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little handheld, if your on the fence about purchasing one I will say that I’ve had zero problems with the portal, I’m about to use it at work on slow days, COD is a little delayed because of so much going on, but playing superstar mode on madden, Carter on 2K it works flawless, also about to run GT7 smoothly as well, it feels great in your hand as well. Go get you one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good, but limited device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, albeit limited device. I was surprised how well it worked at home, although having an Xfinity wifi router means there are limitations. Even in the same room, the wireless signal doesn't always connect. I also couldn't get it to function while I was away form the house -- it simply wouldn't connect. The device essentially requires a strong non-ISP provided router, so there will be that added cost. Other than that, it's a nice second screen to use to play Final Fantasy while watching things on the main TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As a JRPG gamer and a family-man, I recommend this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people, I was skeptical at first. After spending time with it for 3 weeks, I’m actually very impress with the Portal. The bootup is much quicker than the BackBone iOS Remote Play and I barely had any lag while my family were using the Internet. This is the perfect device to play JRPGs and casual games. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hit or miss on if it will wake ip the PS5 remotely. But wheb its running it seems to work as intended. Feels good in the hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband. It lags a little while trying to game but that is expected with any remote play device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package came in time. The PS Portal was also well wrapped. Tested it instantly, and no regrets. I can game wherever, whenever as long there is internet. I also tried mobile hotspot. Not the greatest experience, but its playable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to reconnect to the internet each time I use it. Motion controls are not great for my son when he's in his bed. Still a wonderful device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept & device, however conntectivity needs work. Has major potential

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5 Streaming Device!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way for me to continue gaming while others watch the main TV, or if I want to be in a room that my PS5 isn't in. To me, better than streaming games to my phone, as now I have a dedicated device with all the features of the Dualsense controller to make the experience all the better. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m enjoying it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Very convenient if you don’t want to sit in front of your tv all day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would definitely purchase a ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, this portal does what is advertised. You can remotely play or stream your ps5 games away from home. The good: you can play away from home, the led screen is pretty decent. The system is easily portable. The speakers are great. The bad, your ps5 needs to be in rest mode, the controls are super sensitive, the touch pad functionality is in the screen, making certain moves complicated, and msybe the worst function is the wifi connection. If your wifi in the area you are playing, if it's a good connection then the game play is ok.. but if the wifi isnt that great, then playing is a nightmare..every time i play, i get frustrated in the first 20 minutes then give up. But i live in a very rural area, so wifi blows.. bottom line. Its worth it if you have great internet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning quality for a remote player! And with the cloud streaming option available now, it’s even more viable. Feels like a proper PS5 controller in your hands too! Overall high quality fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not able to stream videos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is that I’m not able to stream Netflix Hulu etc. and music. Only than that it work for what it is..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really really great system. Its so big in person.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so nice and the feel of it make the gaming great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a seperate system. It is an extension of your ps5 and allows you to play the system on the go as long as you and the system is connected to the iternet. Its a great alternative to remote play and its screen and speakers are definitely immersive enough for you to enjoy the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 PORTAL review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very high quality and cheap for what it has. you can play it from around the world and on the road. if it is laggy it means you need a stronger connection. So overall i would recommend buying this product.

    I would recommend this to a friend
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