Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$260.00

Customer reviews

Rating 4.5 out of 5 stars with 7093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, with many praising its top-notch picture quality and appreciating its portability. The screen quality is also highly regarded, and users find the battery life solid and the device comfortable to hold. However, some customers have noted concerns regarding connectivity and, to a lesser extent, input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 7,094 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Not bad as long as you understand what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its limits and I feel like PlayStation could have done a lot better and made this a modern day vista but for what it is and understanding that it’s purely a remote play device it’s nice great screen very comfortable to use and as long as u have a good internet connection it runs great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to use my only problem with it is when I connect it to my Play station the graphics sometimes get worse so you have to disconnect it and then re connect it but other than that it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I’m able to play whenever and wherever I am!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PS PORTAL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than met my expectations & the case/holder i also purchased is very durable & puts my mind at ease

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Play Station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Now my kids can play while we watch movies and take it on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sweet addition for your PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my ps5. The screen is super crisp and the console shockingly has pretty good speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation portal. I thought with how far apart the controls are it would affect my game play experience but that’s far from it. Audio is not to bad, make sure you have a strong WiFi connection or it will start to lag heavily, picture quality is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT BAD!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really Compared to other actual handhelds because it’s not meant to be one. If you have a strong WiFi signal this thing is pretty good. Still wish you didn’t need a premium subscription to use cloud gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review of the PlayStation Portal Remote Player

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was an excellent choice for me, it works good, I had no problems with it, and I enjoyed playing away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been of huge help now that I'm traveling back home to visit my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, met my expectations, light and great design

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ps5 remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids love this remote access to the ps5, great portable device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Wonderful concept, but diluted experience.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this. I primarily got this to play my PS5 in different rooms, rather than having to lug the console around. I'm a bit of a tech snob, I play on an OLED and I lean towards performance when given the option. I used it a few times - I have a hardwired PS5 and good wifi (500MB). When I was in the room with the playstation, it was great connectivity but even traveling to other rooms, the image quality did break a little. Never prevented me from playing, but shook my confidence in the device. Otherwise, the 1080 screen was beautiful, and the games I played in 60fps looked great. I love how it felt to hold - extremely comfortable and really helped with the immersion factor. The battery life is pretty bad - maybe 3-4 hours on default settings. Reducing haptic feedback or volume can get you a bit more, but I love the haptic feedback feature and usually like to crank it. That being said, even at full power, the haptics on this device are much more subtle compared to playing on a regular controller. Finally, small thing, but the trackpad button on this is a bit non-intuitive -- touching the screen opens up the trackpad button on screen overlayed atop the game and isn't super easy to work with. At the end of the day, this is a streaming device that your PS5 casts to, and as such provides a diluted experience from the full power of playing on console on a nice TV with haptics cranked up. I love the concept, and it does allow portable play, but for the cost, I personally would rather just save up the extra cash for a second PS5 to be able to play elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf for xmas and he loved it. You don’t need a ps5 to use it it has a monthly subscription for $18. It’s very good quality everything works fine and we love it glad i made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great travel device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling and play PS5 games on the go. Make sure you have solid wifi conneciton.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing piece of hardware this is, when I’m traveling and there is wifi present i am gaming, your console has to be left on in rest mode in order to connect to your ps5 at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been nice to have on my roadtrip however some lag in the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Targeted Audience, but I really love it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a caregiver for family so this works perfectly for me around the house if I want to play a game for a few. Havent had many issues with lag, only used it once outside the house and it did pretty good. Its pretty specific audience but works perfectly for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly a good console to use on the go just connect to any wifi

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its almost perfect. The screen is so clear, sound is amazing. Set up was easy. I only wish i could find a case to put it in when i done. The price point is surprisingly checp for what you get. Ill pick this over a steam deck any day

    I would recommend this to a friend