Customer Ratings & Reviews

The ps portal is a great accessory if you need to share the tv screen in your house. The recent updates to allow streaming of games over ps plus makes it even better.

Decided to buy this so I didn't have to take my PS5 upstairs when I wanted to play. I work from home as well and my office is upstairs while my PS5 is in my gaming room downstairs. I mainly play COD so I should have read the reviews first. Its not great for COD multiplayer. It works fine when Im playing campaign, but has a lag for anything else. By the time I aim Im dead. Forcing me to explore other games. This also works like an additional controller so I can sit in front of my TV and play on it. I took it to a friends house but the wifi was bad so it was very pixilated. I have started playing power wash and am addicted! I love laying in bed playing. PS5 must be in rest mode or on to connect. Im taking a 10 hour trip away from my PS5 so Im hoping this will be able to be played while Im away. I bought a plastic console cover, screen protector and case and love the feel of it in my hands. Before I protected it it felt VERY fragile. I would definitely recommend you put this in your PS arsenal. CONS: cant switch user or have someone play my ps5 console while im playing on this device...unless I havent figured it out yet.

The PS Portal is an incredibly useful platform for PlayStation users. It's user-friendly and provides easy access to a variety of features, such as managing your account, purchasing games, and connecting with friends. The interface is sleek and intuitive, making navigation a breeze. Overall, I highly recommend the PS Portal for all PlayStation enthusiasts!

Really enjoying this handheld. The screen is perfect and the games look amazing.

Best Buy help me fast! The staff was on point and knew exactly what I wanted. They explained the importance of Best Buy protection plan which indeed is worth the price! Discounts included!

I love it, whether I’m connected via WiFi or my hotspot I can connect directly to my PlayStation 5 Pro and take advantage of any downtime where ever I may be.

good portable console I recommend it good graphics

On time delivery, Playstation portal is great can play ps5 and ps4 games that are downloaded on ps5 or if you got extra storage connected it can play any games on the storage device as well !!!!Playstation games while relaxing at home laying in bed or when out an about.. can be played anywhere with strong internet while Playstation 5 is at home in rest mode!!awesome machine!!!

Theres not too much latency but as long as you have decent wifi, screen quality is also impresive for it toniust be 1080 suprisingly they just didn’t immediately drop it as just an OLED but its great still. Analogs may take a little getting used too they feel a bit slicker but some foam bumpers should do the trick.

Awesome product love that im able to game on the go,but you want to buy digital game to get the full experience. Also do not download games when trying to use portal you’ll get horrible lag.

While the PS Portal isn't for everyone this controller is great for multi-taskers or for those who want to compromise with others who may want to watch the main TV while you still have the desire to game. If you are looking for the next generation "on-the-go PS handheld device this isn't it. However, if you are looking for the best use of Remote Play the PS Portal is the top device for that. As someone who used to play on the iPad, I find the Portal a much better investment (provided you have strong WiFi connectivity). The signal remains strong in any part of your home provided that you have high-speed internet of course. Sound quality is amazing whether you are using headphones or the speakers. It's almost on the level of Apple Airpod Pros. And just like an Apple product, it is user-friendly in terms of install and connectivity. Additionally, you also have the same capabilities as the Duel Sense controller, including immersive haptic feedback, dynamic adaptive triggers, a built-in microphone, and a responsive touch screen. For me (and others like me) this is a great component to add to your PS5.

This product is amazing it is great for the holidays! It pairs perfectly with the ps5 and can be used anywhere in the house I love it! I would highly recommend it only down side is you need to be connected to a PlayStation 5 to use it, but overall a solid product with great battery life! It’s also way more worth it than the backbone that requires a phone and uses a much smaller display!

Crazy how the psp was so ahead of its time ! Bought this to play while traveling or when home bored and I gotta say this thing doesn’t disappoint! With the new beta update games are running crazy smooth

The Playstation Portal is a cool device allowing you to remote play your PS5 (if you have one) and enjoy cloud streaming of select games if you are using the Playstation Plus premium service. I would have loved it more if it also played my digitally purchased games from the Playstation Store as that would maximize it's value. Alas, no such luck. Perhaps Sony's upcoming handheld (circa 2026 Q4) will allow for such digital purchase playing along with it's dedicated games.

This is a pretty cool machine that I purchased not too long ago. I really enjoy it and pay for the BETA membership to get all the games which is sick. I would recommend this as a gift or a perfect gift for yourself!

This is the perfect sidekick for your PS5! There’s nothing better than playing comfortably on the sofa while your wife watches her show—everyone wins.

Excellent open box product, really the Best Buy ratings are very accurate regarding the product, the condition was perfect and the operation was luxurious. The PS Portal is definitely not for everyone because of its features but it more than fulfills what it promises.

Is it worth the buy….YES! Does it do everything we all asked for NO! But given that said it handles well. If you have good internet it will provide the ability to be all over the house. Now I am told if you have a hotspot on phone it’ll work with that too. Haven’t tried it yet. But will. FYI- get ready for EA college Sports 2025- the whole reason I bought one.

This is the best purchase Ever ! Who don’t have a Playstaion portal you are missing out ! I can now play while doing a number 2 lol …….. Best Buy was the only place I was going to buy this at !!!!!

Is very nice, because now I can play in my bed o anywhere