Customer Ratings & Reviews

This works amazing when you have. Good consistent Internet. If you don't then just don't get it.

I had no problem palying outside with my phone connected to the ps portal. Great device.

Works like it says. Need to have good wifi connection and have the ps5 conmected to LAN and works perfectly fine. You cant use it with public wifis such as hotels where you have to sign in separately on web. The device itself feels light and comfortable to use for long periods of time. Overall happy with the purchase

My kids love this thing and play all the time, its great for road trips.

Great device when you want to game on the go provided that you’re on a stable wifi connection. It may not be for everyone but it does its job for me. Price-wise, it should have been around $150. Do wish that Sony comes out with an upgraded standalone version that doesn’t require streaming from the ps5.

When the backbone came out I was so excited but it didnt give me the experience that I was looking for. Today I can say with confidence that the portal does, controls and quality are great. As long as you’re aware of what is that you’re buying and getting with the portal it’s the best option for remote play, hands down.

I bought an open box excellent condition and it didn't even look like it had been used. The only downside is the Portal has to be on the same network as the PS5 but if you only have on TV it allows you to play without taking up the TV.

This device is AMAZING! Was hesitant about purchasing one of these at first. Did some research and made absolute sure that my internet connection had the juice for playing games on it. Everything about this purchase makes me happy! PS5 games in bed…c’mon!

I bought this for my daughter who plays a lot of Fortnite and hogs the livingroom TV. Now she can play in her room with zero lag. This system has a great screen, it connects seamlessly, and we have even used it at relatives homes (with strong wifi) to play remotely! For what it does, this portal is great!

Considered reviewing this as either 3 or 4 stars. Pros Grip: controls feel amazing. It's really like having a screen build into the Dual Sense. Screen: I don't believe it's OLED, but games still look spectacular and POP on this massive big screen. Sound: Sounds good, too. Works well with my new Elite PS headset or just running speakers. Connecting: Firstly, I have no idea if I can actually get this to connect to my PS5 if I'm traveling, so I'm reluctant to do so until I get a case for it. I mostly bought this device so I could play PS5 games while my kids take over the tv. Within my network, it usually works great, though sometimes I need to restart the device and/or the PS5 if it's demonstrating unplayable lag.

This is the second one i purchases my oldest enjoyed it so much that i had to have another for my youngest it came right on time and i love that about best buy

Great product it really comes in the clutch when im not at home and I want to play my PlayStation i love it !!!

Definitely a must have ! I'm so glad they came out with this. The original PSP was amazing , I believe it came out before it's time. This is an absolute upgrade. My whole family loves everything about it. Very easy to navigate! Best buy was amazing at helping me place the order and get it to me fast!

I bought as a gift for my son for Christmas l can’t give review as of yet

The layout and and how it plays is unbelievable i absolutely love this device and would definitely recommend to anyone else who sis a gamer like me.

Honestly expected a little better performance wise, but I'm a big handheld guy so I still enjoy it overall

Works Great. My little brother enjoys it. He said sometimes it would lag depending on the location

...........I bought it for my son he's enjoying it

Handset is good grandson said it’s what he wanted no problem we replace to get a new one

Honestly I’m not going to lie, I have been having a lot of fun on this while at home. I have been gaming more while chilling with the wife on the couch while she’s wanting to watch movies or a show. I love the fact you get the same enjoyment of playing on this device as you would in front of a TV.