Customer Ratings & Reviews

I'm extremely disappointed with the PlayStation portal, and I'm not alone. As a long-time PlayStation fan, I expected a seamless and user-friendly experience, but what I got was a clunky, slow, and frustrating interface. Firstly, the navigation is a nightmare. The menu is cluttered, and finding what you need is like searching for a needle in a haystack. Simple tasks like downloading games or accessing settings become an ordeal. The slow loading times and frequent errors only add to the frustration. The portal's design is also visually unappealing, with a dated look and feel that lags behind modern standards. The layout is confusing, and essential features are hidden behind unnecessary layers. But what's even more disappointing is the lack of functionality. Basic features like game organization, friend management, and notification settings are either missing or poorly implemented. The search function is unreliable, and the store is a mess, making it hard to find new games or deals. Some other issues I've experienced include: · Frequent disconnections and errors · Unresponsive customer support · Poor optimization for different devices · Limited customization options Overall, the PlayStation portal feels like a step backward in terms of user experience. It's a shame, considering the excellence of the PlayStation consoles and games. I hope Sony takes user feedback seriously and revamps the portal to match the quality of their hardware and software. Recommendation: Until significant improvements are made, I recommend using the console interface or exploring alternative gaming platforms with more user-friendly portals.

quality and sound is amazing , love that it can go any and every where with me

I'm having a great experience with Portal, recommended for parents whose kids watch your TV frequently, like me!

Gift for my grandson and he was/is so excited. Thank you for your prompt delivery.

We got 2 for Christmas and was able to get the living room back. They love it

It's a great Device, it's better as a secondary screen when your main screen is busy. Sound is pretty good, picture is great as long as your wireless network is setup without a lot of interference.

Love the convenience of the PlayStation portal and how I can let the kids watch the tv and I get to continue my games while in bed or on the couch.

Its amazing literally is your ps5 on the go! Great quality and no lag easy to connect to wifi.

Product looks and feels amazing. The operating system does not run like advertised. Cant even play a single game without loosing connection to the PlayStation.

Nothing better than finishing a chapter or task from one of my 100 games while lying in bed!

The Portal works exactly as i wanted it to. Being anle to play my PS5 anywhere in the house has been great. Just make sure your PS5 and the Portal have a strong internet connection. Plugging the PS5 directly to the router helps a lot.

It was amazing, the service was amazing. I'm glad i got this.

It looks great. However, this thing will not hold a wifi connection. I have no issues with wifi connectivity on PS5, TV, PC, etc. It's been unusable for me because it's constantly losing connection. Hoping Sony can do some kind of fix via firmware. I've had 5 seconds of gameplay, literally. If they are able to fix the wifi connectivity this is easily 5 starts and, in my opinion, great value for the price. Hardware wise it feels great. Screen looks great, although OLED would have looked a lot better.

My grandson loves this game. It is very entertaining for him. He is the age of nine.

Definitely worth it regardless if you are on the go or not.

PlayStation 5 portable is awesome and with the new features even better

Love it just wish it can play while not at home or away from the PlayStation

Great product when it works. Screen is amazing and looks much better than when I remote play on my steam deck. Games that require low latencies don’t work too well but it’s perfect for casual games like jrpgs.

Works as intended. Strong wifi recommended. This is perfect for a busy household with minimal tv space.

Gift for daughter birthday and she loves it!!!! Now she can take her PlayStation anywhere with WiFi