Customer Ratings & Reviews

Works great. Bright crisp colors. Occasionally has connection issues.

Great handheld addition for the PlayStation ecosystem especially when you have people over and/or on the road.

The PS portal has an amazing screen that blows any other handheld out of the water. Understand what it is used for as a remote device and just enjoy its simple yet incredible ease of use.

Great portable device for ps5 for basic games to play. Does not play well with call of duty online because you need a faster frame rate on the screen. But spiderman plays good and other ps5 games

It's great for playing in unconventional places where you normally wouldn't play. If your use to a bigger TV it takes a bit to get use to. Worth the money I would buy again and recommend.

If I want to game but my spouse wants me to watch a show with them now I can do both! This device is amazing as long as you have great internet. I recommend hardwiring your ps5.

Here’s the brutal truth about this device: The battery life is pathetic, barely lasting 2 hours on mid to low settings. Connecting to the PS5 is a slow and tedious process, taking at least a minute even with top-tier Wi-Fi 6E on a fiber network. Connecting via home network or mobile is excruciatingly slow. The screen looks decent, but it's just LED at 1080p 60Hz, not OLED as it might appear. This device devours data, consuming about 10 gigs in just 2 hours. There’s no way to lower the resolution to save mobile data when using a hotspot. Completely impractical. It comes with ONLY a Type-C to Type-C cable. Almost no one has a Type-C power brick, so now I have to spend even more money on additional cables just to use the device after paying over $200 plus tax. It’s bulky and not a lightweight handheld by any means. Ergonomically, it’s a nightmare. You have to constantly adjust your grip to use the triggers. All standard controller functions work the same as on the PS5, including vibration and adaptive triggers. In summary, this device is a major disappointment. It’s essentially a paperweight unless you have a PS5 and a robust internet connection. For $200, I expected far better. The inclusion of only a Type-C to Type-C cable is infuriating. Unless you have money to waste, don’t bother with this product.

A great surprise for Christmas! My husband loves this! So glad I purchased it for him.

Excellent device easy to use in a lot of fun!!!!!!!

Very easy set up . Used it at a number of different places already the farthest being 250 miles away from my home and 0 lag on the game play. Great product would recommend

Only thing I hate about this is I can’t buy games from PlayStation and have them download it to this. I don’t have a console, but it feels like I have a console and I could play with my brothers online.

Its very good I like it I enjoying playing in this device

[Employee of bestbuy] the new PS update Rules, haven't put the portal down since I bought it!

Its a very practical console can take it anywhere with no problem

I love this item I use it everyday while still hanging with my family in the living room

The queality is good but you need a really good internet connection to make it work

Love it so far haven’t had in trouble with it easier to use so I don’t have to take my PS five with me everywhere

I bought the Portal so I can play on the go. So far i am happy with my purchase.

While the handgeld has some comfortable controls and came in at a steal during Black Friday, the portal has issues baked into its design that diminish its potential value. The handheld is streaming only as opposed to being able to download your library onto it directly. Not only that but the analog sticks can be fragile, a disapointing fact when considering the cost of the handheld when bought at its MSRP.

Its works very well…………………………………………………………………………………