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Customer reviews

Rating 4.5 out of 5 stars with 6860 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 6,860 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the new generation Ps5 keep going One of the best thing i have bought to add to collection

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great accesory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great accessory when you want to play more comfortably in other rooms of the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation Portal Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connects to Wifi 100% of the time with strong connection and does not lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is what remote play on PS5 should be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for remote playing PlayStation games anywhere there is a good WiFi connection or around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient for my kids to be mobile around the house and still be able to play their favorite games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld game.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great playing my games away from home,no lost of Graphics or game play

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient accessory to the PS5. Would reccomend if you like to lay on the bed while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for a gift, my bestie has the ps5 so i got him this, he loved this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it’s clear and runs great only wish it was Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this device and BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works well and connects very quickly. I could play it 2 hours away from my PlayStation with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk why I like it so much, but I do!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS-Pro controller and no Portal, something is wrong with you, amazing value for $200 and the black is very sexy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t put it down I love how I can just pick it up and play all my ps5 games anywhere. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present for my grandson. He loves how easy it is play and compete with his friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid fun!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! They use it out back in the garage. And front porch. Has a slight lag but still ok.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS Portal Mehhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like it, but just couldn't. I'm a Dad so the thought of this sounded awesome. However, I always felt like I was getting a way lesser experience playing a PS5 game on the Portal vs on my TV. The lag and latency was always terrible. So bad that when I was playing open world game, the background was so blurry I couldn't tell where I was going. Such as on Star Wars Outlaws. There was a significant delay between the controller and the actually gameplay as well. I wouldn't even bother trying to play COD or something similar. Ultimately, I ended up returning it within 14 days after a few attempts of playing a game. Just not the same experience. I live in town, have a 1gbps download speed with a mesh Wi-Fi system along with my PS5 connected via Ethernet to my router so I know it's not a connectivity issue. Also, I have a Switch OLED and the game literally played the same in handled as on the TV since it's not a "remote player" like the Portal. Maybe I had high expectations, but I would rather wait for a dedicated PlayStation handheld or just get a Switch 2 in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product lots of use from it specially for those that lime to watch t.v while casual gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Accessory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of accessory. Found it useful to be almost anywhere and have the ability to play my ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. Plays College football as soon as she picks it up. I tried it myself and find it pretty awesome. The weight of it isnt bad since its different from the controller itself. She plays remotely on the other PS5 in my son's room.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a portable PlayStation so I can play anywhere!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for mom/dad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a mom/dad, this is perfect! I can now play my games while our kid uses the TV. Wifi is required!

    I would recommend this to a friend