Customer Ratings & Reviews

Its great when it works, but if you have anything below the top internet connect there is, then youll get freezing, droped frames and also youll be gaming on 340 resolution. Everythings blurry. 2 out of 5 stars

can only use it if PS5 Is on . Great quality, basically a ps5 controller with a screen

The PlayStation Portal seemed like a good idea on paper: howver the delivery could have been much better. Since this is a streaming device, it solely relies on your Internet connection. This might not be a problem until there is an outage in your area that you cannot control. There is also the quality control issues. Unfortunately my unit left stick cannot move up or down and clicks when rotating. This seems to be a common issue, so if you are buying one, be sure to check the sticks! Sadly, best buy wont accept my return now so i must deal with Sony...

My boyfriend loved it, it works better with a good wifi. The image is very good and for the price it is quite good.

Its amazing to hold and play. Ive put at least 20 hours into the device and have had a great time no issues. Ive played it 10 feet from the console and hundreds of miles away and not connection issues.

It is a great device and suitable for kids and travelers. Ensure your PS5 is connected to the net via wire, not wireless.

It is enjoyable for indoor entertainment when sharing the television. It is also enjoyable when away from home with a reliable Wi-Fi connection.

I did not think I would use this as much as I currently do. Unfortunately, this thing has taken up more of my time than I would like to admit.

Great device, but that only thing that I don't like is that it lags a little when I play Madden.

Husband uses this purchase everyday in the house when he doesn't want to play his PS5 on the TV. Warning this works if your PS5 is in rest mode before you leave the house. Great wherever you have strong wifi and great for multiplayer games.

The portal is a great option for home use if you have good internet. I use mine frequently so I can play downstairs whiteout interrupting my family. Would be nice if it was a standalone console, but it’s a step in the right direction.

I was skeptical about the handheld, but it did not dissapoint, i play games at night when everyone is sleeping, im able to jump to any game downloaded into my ps5, i love that, its perfect size and feel, would recomend to anyone!

Its in good condition. Also all buttons work. Also good on streaming.

Great design and so fun to play with...My great nephews love this toy.

Product by Sony = Great. Service by store personnel not good, price match was not honored. Was told it would be honored but it was not. Stated that they couldn’t honor the price match that is promoted they honor.

Too laggy and slow must be my internet connection but I have a gig internet speed

wonderful product good as new great price greate quality

Great color and sound price is also excellent great value recommended

Needs a stable WiFi connection to help with the input lag. Controller analog sticks are a little small

Easily able to game anywhere you want with little lag or latency as long as you have stable internet. Would recommend for anyone considering trying this out.