Customer Ratings & Reviews

Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!

I can play at my house at all times I recommended.

Nicely built. Feels well constructed. Terrible connection despite strong wifi network and signal. The lag makes games unplayable. Returned mine

Feels great in the hands. Connects easy to the PlayStation.

Got this product to play some more while am at work or while my gf is watching tv I can play my ps portal on the side and get my game on

It’s a good system. Graphics everything is the same if you got good internet. It still works with ok internet but gets choppy

The console functions adequately; however, it encounters certain technical issues when establishing remote connections..

Works and pairs well with the ps5 to allow for a more portable play session. Having a higher quality internet is a must to keep a stable picture and jitter free experience. Feels wonderful in the hands while playing. Could be a little cheaper.

A neat Controller. Look's good . It has Hits & Misses. Remember it's a Wi-Fi Gig U need a good strong signal. On the go your choice. TV Screen got your eyes. look's so sweet. But you. Do need a PS5 Companion !. To set it off. Good Luck !.

Love this game system. Needs more games though through streaming

Super cool! It was a gift so I don’t use it but the person loves it!

I love the design and idea. It’s quite frustrating it’s only cloud streaming. Wish games could be downloaded and played without WiFi

very bad for the price. really hard to connect unless u have a really good internet. even if u do its very laggy. looks cool and all but otherwise useless. we returned in a heartbeat. u can use it around the house only but not at all for travel.

Love it. Mobile ps5. Great ergonomic shape. Very user friendly.just needs to be a device and not streaming system.

Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

Great controls, great display, easy to use software, but absolutely terrible streaming performance and quality. This product is HIGHLY dependent on having a fast and good connection to your Internet, both from the console itself and the Portal. If you can't plug an Ethernet cable into your PS5, you're guaranteed to have a bad time no matter how fast your internet is. I thought maybe it would be fine since this one is Sony's device and surely they'd make it work better than a phone with PSplay or their own streaming app, but nope. Any streaming sucks, even on excellent fast internet.

Great concept & device, however conntectivity needs work. Has major potential

Bought for my husband. It lags a little while trying to game but that is expected with any remote play device.

Item works great at home, but cuts out to many times when not in the same house. No matter how good the internet is. Also gets blurry alot because of the connection.

Sony made a good product for their service a dedicated player with haptic feedback only problem is remote play has and always will stink. The constant drops and lagging make this no fun. I’m returning it.