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Customer Ratings & Reviews

$260.00

Customer reviews

Rating 4.5 out of 5 stars with 7081 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,081 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wasted Playstation opportunity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of ps handheld is great but this did not deliver as one. I have great internet and at times ill still get flickering and buffering

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our ps5. Connection is stable enough to play multiplayer games with several in the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this more than i thought i would perfect if you want to play your game but your wife using the tv great design too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest I feel like this device bugs out and disconnects way too much from the system. Don’t recommend especially with how expensive it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stop fighting over the living room tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy home. My wife can watch trash tv, and I can check out and play videos games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very niche

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live playing handhelds like your switch and got good WiFi but better if you have Ethernet cable the the PS PORTAL is a great buy. I love mine and play it almost every day but like I said it’s very niche and not for everybody but 8/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what its supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with my home network works surprisingly well. If your planning on using this for only fps games then i do not recommend purchasing this its very difficult aiming compared to using a regular controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was a Christmas gift for my grandson, I think he was able to get it going, but it cost extra for a membership

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good if you using it just at home but lags so much you have to be sitting next to the WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory. I wouldnt recommend playing first person shooter games. I do have AT&T fiber optics, so no connection issues. Thats the big topic for this item. So make sure your internet is strong and you will enjoy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection with PS5 frequently when not at home. A little disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, totally.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think I would use this as much as I currently do. Unfortunately, this thing has taken up more of my time than I would like to admit.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can only use it if PS5 Is on . Great quality, basically a ps5 controller with a screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is not able to connect headphones using Bluetooth. But I found the solution by using Airfly/Bluetooth transmitter

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good but Needs connect improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and plays nice when the wifi is strong enough which isnt when trying to connect from the Portal to the PS5. Hope there will be an update to improve that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool just would like if it came with a carry case. Make you have a PlayStation to play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Normal and Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much option to do with it I feel that for professional use it is not an alternative not much to say about the product. Im return to store the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific device, sleek and elegant design with great user interface. I couldn’t be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a stable WiFi connection to help with the input lag. Controller analog sticks are a little small

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Really needs Bluetooth…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, but would be great if it had support for 3rd party bluetooth headphones. As it is, generally not worth it unless you prefer to play away from the TV and are okay with the built-in speakers, wired headphones, or their custom wireless headphones. Also, setup for me was a huge pain as they must have been having server issues and kept saying (wrongly) that my network didnt support NAT.

    No, I would not recommend this to a friend