Customer Ratings & Reviews

Absolutely love this handheld device. Last time I had a handheld device was the PSP.

I love this because I can finally play games with my spouse while sitting in the same room. The first one I got had joystick issues so definitely purchase the extended warranty

This thing is mostly a pretty paper weight. When it works, pretty nice. But even on the best days, right in the middle it will disconnect. Also if you’re not at home, good luck. It sucks cause it looks so good and like I said when it does work it feels amazing besides the tiny thumb sticks but coming from a switch I was ok with that. It doesn’t do anything I would expect from it so I’m saying it’s bad.

Perfect gift for kids and adults. Anyone that likes to game will love this product!

Definitely recommend for the ones who love to game anytime

Can’t use it unless it’s connected unless connected to two different WiFi systems

Poor can’t believe this is still being sold in late 2025. Massive input lag and became disconnected from the Wi-Fi every 3 minutes even with the best internet money can buy.

It works well but sometimes drops the connection and even when it works well, it is laggy.

I like that I can play anywhere, but the wifi connectivity is hit or miss. Sometimes it plays super smooth, but thats with all other wifi connected devices off.

A great handheld that integrates very well with your PS5. It’s wonderful to play your PS4 games as well.

This is definitely a nice gadget to have. As long as you have decent wifi you can take it and play anywhere with minimal latency. Especially for being only $200 value, it's worth it!

I bought this for my Boyfriend for Christmas, I think he will absolutely love it!

It’s ok really don’t use but don’t no all about it !!!

A Christmas gift for my son, and he loves it. I will recommend for them.

Great service from employees and good quality products as always.

Brought for grandson he loves it was sold out last year so he is happy

Love this. It streams games so I can be playing my games when I’m not home

Save your money. 1gb hard wired internet speeds to the ps5. And ps portal connected to 5gz WiFi up to 800mb downloads and it still loses connection and lags an pixelates. Cant use as remote control only, has to be connected to wifi and have remote play connected. Good idea but doesn’t work well enough. Wish it would have an option to connect straight to the ps5 w/o internet or WiFi, almost like the Wii U and gamepad. Also wished i was able to use it as spare controller with out remote play or WiFi. Also it’s a streaming device but can’t stream YouTube from the ps5. And some setting can’t be adjust in remote play from the portal. This should be 99$ just for the quality build. This will end up being a flopped device unless Sony opens it up to everything the ps5 can do. And let us use it as just a controller without remote play or WiFi. Also it won’t connect to T-Mobile hotspot without setting up the WiFi manually by punching dns numbers .

This product could of been better, if I was able to connect any Bluetooth headphones to it

No damage to the box and was ready to pick up in a timely matter. Best Buy answered all my questions when I had concerns with my product delivery date.