Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$260.00

Customer reviews

Rating 4.5 out of 5 stars with 6869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 6,869 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a glorified ipad or phone with a controller built into it but is only capable of streaming games to it and doing absolutely nothing else. Took it on a trip, couldnt use it on the hotels wifi, tried the coffee shop, same issue, so this is pretty much the WiiU of today and is pretty much pointless to have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best PlayStation Remote Player

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to stream your PS5 games. Play all of your playstation library anyway via Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the ps5. Can't stress enough that your ps should be hardwired via ethernet for the best possible connection to avoid lag.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not bad not good yet..

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the feel and looks on this portal..but I’m experiencing a WiFi lag on streaming games..don’t get one if u have a week WiFi.. hope soon will gets an new update will solve the issue..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not connecting

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product feels good and all but cannot get it to connect to ps5. Bought twice thinking it was a faulty the 1st time but the cant get the 2nd one to connect either. Made sure my ps5 was in remote play enabled and checked every possible way to connect but no luck. I understand there’s bugs that interfere but it should not be that difficult especially if its a device that was made for that specific device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitate get it at first but i had no problems with hooking it up andi use almost every day

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced bad connection problems on multiple different WiFi connections, sometimes doesn’t turn my ps5 off after shutting down

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    games

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok didnt have any issue just wasnt for me hand held are good but i just did not like how you need the ps5 on at all times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done but WiFi lags even while near the WiFi box, great handle grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box A+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a discounted open box Playstation Portal and it showed up basically brand new! Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Save your money not worth the buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the buy too glitchy I have the highest Internet speeds for multiple devices. I work from home. Everything else works perfectly fine on my Wi-Fi connection. This one just is not something worth the dollar value. Honestly, I waited too long to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and i can play and i dont need 2 consoles..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and fast service staff was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good for just unfortunately I haven’t received a proper working one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mobile handled

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great for what it is, but yes it would have been nice if it was an actual handled that didnt mirror a PS5.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    They didn’t work for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I will be returning item because it does not work on Wi-Fi that I do not already have at home. So the point of getting this device is so that I can travel with it and since I cannot use it on my hotspot or on other Wi-Fi, it makes this item pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the portal tried it out. It was cool just wasn’t working to well for me so I returned it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also a Christmas gift so i don’t know how well it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good portal if you are campaign games or mission games.. didn't really like the how live would play alot of lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote Play Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked that the portal has a dualsense edge and has all the effects of it. Its totally worth it if youre looking for a remote play device.

    I would recommend this to a friend