Customer Ratings & Reviews

Doesn't stay connected to Internet and when it does stay connected it's sooo slow. I regret buying it.

I love best buy. When everyone is sold out, Best Buy comes through!

Couldn’t hold gameplay for more than 5-10 minutes at a time without losing connection. Feels great in hand but slightly smaller than the regular controller. It had potential I guess

Absolute Money grab trash piece of equipment there ar no actual functioning features other than being able to play your PS5 through this device and you’re PlayStation actually has to be on to use it that is just ridiculous so if I wanna play my game and I’m away I need somebody to be home to turn it on so the portal can connect. You can’t watch movies and the only headset compatible with it are the earbuds this is the biggest waste of 200$ ever I feel bad my wife bought it for my birthday she could’ve just saved money and we could’ve went and got steak sincerely, Mr.P.S.A ( Very upset consumer)

Its a very nice and smooth design but there are so many basic features that they could have easily included that wouldve made this a truly great device. $200 is sinply too much for a controller when a switch is only $300

You will need a strong wifi connection to connect. Not able to play without your PlayStation being on. If you have the extra money and are limited on tv’s worth it.

It’s okay. Only worth it when you have internet connection and an active PS plus subscription.

Its ok i feel like the product wasnt ready for the public theres to much lag and frame drops to properly enjoy it

I am giving the product itself a fair rating. The quality of gameplay all depends on the quality of internet you have as well. Games could get laggy at some point and device may disconnect from time to time. Although regarding my purchase, the product I picked up was open. Everything was in the box as it should have been, but the tags and stickers were ripped and box was visibly opened. My only issue with that is that I paid for a brand new item and basically received a open-box item in excellent condition. I spoke to customer service and I was advised to return the item and repurchase another one. Purchasing the device was difficult enough due to its availability. Still debating if the whole thing is worth it...

The best thing Sony has every made very small compact.

Good for reselling yah man, hot items like this sell all day bud

Was skeptical about this but have used it more than I was expecting.

It's really a mixed review on it. It's good if you can get Wifi with the remote play outside of the home. You can really get the same feature from tablet with remote play and a controller, so not sure this worth $199.

Love it this thing ks blazong fast woth a great connection

It’s exactly what I needed while having a 3 year old.

It would be great if you didn’t have to pay for the highest prescription to be able to play without your ps5

I want this system to work so badly but it’s just not usable. Ps5 with a high speed lan connection. Portable on high speed WiFi in the same room as the router. Consistent lost connection, unbearable lag in gameplay. It might work for games like the sims but if you’re trying to play anything competitive you’re going to be left very frustrated.

I have mixed feelings about it tbh I can’t get good connection some places and it doesn’t connect to my hotspot

This is great I love it and Best Buy has the best customer sevice

Won’t stay connected to ps5 for more that 5 minutes