Customer Ratings & Reviews

You cannot play Fortnite unless you are connected to your console, which defeats the purpose of having a handheld/remote player to free up the tv. Also, there is no search option for the games that actually are available to stream; you have to browse through the whole list.

Not a good product. Lags to much with a hotspot. Only can use while connected to WiFi

The OTS connection to the PS5 offers seamless and reliable connectivity, facilitating efficient data transfer and enhancing the overall user experience. However, one notable drawback is its limited battery life, which necessitates frequent charging and may disrupt uninterrupted usage. Addressing this issue would significantly improve the product's functionality and user satisfaction.

Not happy with it .Disconnected alot in the house.When it worked it was good.

Its slick a waste of money man. Barely connects even if you have A1 network. Its a bit laggy too.

Took too long to receive it Christmas came and went and my kids did not get it from Santa they were not happy about Santa/BB late delivery.

Need PlayStation to play certain games. I don’t think it’s worth it.

Bought the portal to use while I’m away from home. Tried to use it while at a hotel and was completely unplayable. Tried again when I was home and it was still borderline unplayable in the next room over. Returned it days later

It constantly connect and disconnect to WiFi, I have other devices without any connection issues in my home network. The PS5 also connect perfectly to WiFi, the only device with this problem is the Portal. I restarted the router and nothing. I will return it tomorrow. I do not recommend it.

Garbage product that doesnt connect. Pretty much useless. Please dont buy this piece of garbage product

Tried it twice within a couple years and still never worked good at all. Maybe with updates it works better now, but even with gigabyte internet, it still never even ran decent.

Save your money is a cool idea, but it doesn't do its job it lags and disconnects all the time no matter how excellent your WiFi is I honestly regret buying it

This PS5 accesory is HOT GARBAGE! Even standing rihht next to your router tour gaming experience will still have lag. Forget playing shooters online like COD. Salute to Sony for stealing $199 from me by selling a mini screen with a controller on it. My Internet is 1026 mbps and still get lag and my console is hard wired. SAVE YOUR $$$

It had its pros and its cons. But enough cons where I’m about to go return this.

I picked up my Midnight Black Portal yesterday. There was and still is no option to add a Geek Squad protection plan. This option only exists with the White Portal. Why? If you click on the WHITE Portal purchase page, you will see options to purchase a Geek Squad protection plan, just below the “Add to Cart” button. Now click on the BLACK Portal purchase page. There are no Geek Squad plans available. The White and Black Portals are identical in all ways, except for color. What is going on here? I will bs returning my Midnight Black Portal unless an option to purchase Geek Squad protection is added.

This would be a great accessory if the connection was good

I have great internet, and i ended up returning the portal. Buyer beware. If you like playing choppy games, go ahead and buy it. I would test the experience with the ps remote play app on your phone before being tricked into buying what is essentially a 200 dollar paper weight (it does feel njce and is super comfortable at least)

Pretty cool gadget if you have good Wi-Fi and it was more portable outside of home.

Was a good Was a good product but wasn’t a standalone game so it didn’t work for me

Bought this thinking it would be great! Honestly it was horrible. My internet checked out and everything was good, but i had trouble connecting it to my playstation. The games would lag severly and i could never get it to stay connected for long. Seriously, save your money! Get a backbone instead!!!