Customer Ratings & Reviews

It wasn't as good as i expected. Has a Lcd dead pixel the day I received it. Framerate is good but nongood enough for me.

Choppy in real laggy to play I do not recommend this

It does not work well , it losing connection constantly i regret buying it honestly

You are not able to play online games only off line

Cool idea but fails in many ways. Battery life mediocre. Network connection is unstable. Has a hard time connecting to remote play. I wish it was fully portable, you have to stay in really close proximity to your PS5. The graphics are clean. Controls or grip is a comfy.

I'm mad im not good at COD on here but not bad just wish it didn't feel so awkward

All you need to do is look up connectivity issues on youtube. There is a reason there are so many people talking about it. This thing sucks. Ive done every trick they recommended, only got it to connect twice out of probably 100 times. Dont waste your time.

Was looking for something like the switch. Even at home connected to a strong WiFi it would lag. If you need for more than 1 person to play it won’t let.

I wanted to use this without the PS5 fully on. This thing is supposed to work anywhere since the update and as long as the PS5 is not off but in sleep mode. Does none of that...not well anyway. Lag is horrible and resolution is trash. Use your phone and buy the backbone style controllers.

Although the screen graphics are nice, the device NEVER stays connected! even when I'm close to router, which makes play extremely frustrating.

Constant connection issues. Some people have zero issues and some have a ton issues. It’s really hit or miss with this thing.

Its really laggy. If you dont have a good connection its basically useless since even with a good connection it lags.

I was thrilled to buy the PlayStation, but the excitement didn’t last. After only two days of use, the left thumbstick on the controller stopped working up and down (although it still worked side to side). Thinking this was just a rare issue, I returned it to Best Buy and exchanged it for a new one. Unfortunately, the replacement had the exact same issue—this time within just a few hours of gameplay. For a product at this price point, it’s frustrating that Sony didn’t make the controllers detachable or the thumbsticks easily replaceable. It’s a shame because the console itself was a lot of fun, but I won’t be getting another if the controller can’t keep up.

Definitely not worth it, doesn't connect right away to the ps5 and im in the same room as my wifi and ps5. Lagging and delays. Only can play ps5 games. If u have an external hard drive on ps5 with ps4 games...u wont be able to play them on portal.

Despite me having 600mb internet speeds the portal was extremely laggy and i do not recommend this product. It needs so much improvement before it can be enjoyed

It’s ok, I expected more but that’s a Sony issue not a Best Buy issue

Well unfortunately my left analog stick went out a couple weeks ago so there's that! Haven't even gotten a good year out of it yet. Ridiculous

Internet connectivity is awful. I started playing after setting up and could not pass 5 minutes without the system disconnecting from the wifi even though I was sitting next to the router. I give it 2 stars because its a great concept for when wifey is watching tv and you wanna sit next to her and play your game.

Overly complicated and games look so bad on this screen

If you have rough wifi connection its almost impossible to play games smoothly