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Customer reviews

Rating 4.5 out of 5 stars with 6885 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,885 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good quality but poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the product because it still does not work as they promise it does, it is completely unstable in terms of connection and does not really work on the street and for use inside my house I prefer to use my console directly without input lag.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Horror Show on the Go - Avoid this “portable”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm bitterly disappointed with my experience with the PlayStation Portable. What a letdown! The device's WiFi connectivity is a joke. It refused to connect to my phone's hotspot, and to make matters worse, it couldn't even detect the hotel's WiFi network because it lacks a browser to enter the necessary login credentials! The PS Portable’s inability to adapt to modern WiFi networks makes it a paperweight. I was looking forward to playing games on the go, but this device's antiquated tech turned it into a frustrating experience. The lack of a browser is a glaring oversight, making it useless in many situations. Unless you're looking for a dust collector, I'd advise against wasting your money on this relic. Sony should have done better. What a horrible experience!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No better than normal remote play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an ipad and a controller. Its the same thung.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lagging issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good but wasn't for me kept lagging maybe it's better now don't know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A let down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely laggy and overall a complete letdown by Sony

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Update needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desperately needs an update to be able to use streaming services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine product. Not the best quality. Still pretty fun

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems from the beginning I didn't receive my delivery then replacement came too late had to return

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently disconnected from wifi it was completely unusable so i returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow on the play time like you are missing conection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Christmas present ruined

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my son, but he used my phone and saw this on the phone. Thanks for ruining the surprise you Dolts

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    NOT WORTH $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it unless you plan keeping your ps5 on 24/7 and have wifi for the portal itself. Poor connection, easy to get disconnected. Not worth $200, $50 max

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony gotta do better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest. Its ok. It's not too bad. It lags out every now and then. I don't think its worth 200 for it. Price should be at least 80-90 bucks. Sony is tripping for that. To me it's basically a better version of the backbone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS remote with 1080p screen smashed in the middle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very dark, can only play when playstation is on rest mode, even with wired connection on ps5 and good wifi on the portal i was lagging, very minimal effort by sony

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to set up and then doesn’t work smoothly. I bought to play while I recovered in the hospital and it was never a smooth process to just turn on and play. Honestly for the price it should work by just signing in online and should not have to be paired to the ps5. I’m returning it today as I don’t see the point of this setup and requires too many steps just to get playing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as I thought it would be just sits there as a paper weight:(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Only works with full 4 bars of wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a hunk of junk. Why this thing cant teather to the ps5 and instead has to 100% hook to wifi is a scam and a shame.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lagged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool device but it isn’t what I thought it was. I knew it didn’t have its own software and with my experience, my system is hardwired into the network and the delays were noticeable enough to affect my online gameplay. Mostly COD and destiny 2

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games run very poorly. I have very good internet and the console is hard wired. Every 10 seconds every game’s frame rate gets cut in half. Please do not waste your money I have no idea how the reviews are so high on this device. It’s a shame if the device worked properly it would be great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stutter King - Extremely Laggy - Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with this device, constant frames skipped, unplayable.

    No, I would not recommend this to a friend