Customer Ratings & Reviews

Kinda useless can’t really use it unless your PlayStation is on

Disappointed. You have to have your PS5 on in order to play. It's good to have for the person that has everything.

Didn't like it at all didn't work away from home i had no use for it

This PSP don't have memory slot , card nothing at all ,it can only do is to connect via wifi to your console at home for you to play games that is completly useless!

Purchased this for my child for Christmas only gift they wanted. Will not connect to system. Pass Return Date

I had an open mind getting this, remote play is honestly garbage. Lagging and the picture quality is a decade behind in technology.. do not waste your money

Not a good purchase it does not work like a handheld game. You need a PS5 and if you don’t have one, then you’re gonna only be able to download games and that requires a membership.

dont really see the point in using this its really a waste of money, but its only good sometime went on vacation and it didnt work.

Does not stream games from my ps5 reliably. I can stream games from the libriary available to ps plus members, but not from my ps5. Ive tried all the different settings, unpluging the hdmi. It just doesnt work

It’s convenient but not very useful when your not traveling

Great use inside house and close to home with great wifi

Horrible doesn’t work properly and so slow. Must have really high speed WiFi or it’s just useless

PlayStation portal was trash I got very fast internet connection and the portal will always disconnect I returned mine few days later 200 price tag for the PlayStation portal is to high it should be only 100

Pretty cool idea but a complete waste of money. Would not recommend for anyone until you can actually download games to the device.

Had really high hopes but i feel the portal was not what i expected. Was hoping it was capable of streaming away form home alot better than it does. This is truly a handheld for the house completely useless when your away from home.

Disappointed in best buy - after waiting in the que for many hours I successfully ordered one. Received shipping notification that it was being being returned to the sender (best buy) because of a hazardous issue with the package. Best Buy elite customer and total tech support offered me a different item. I understand things happen but the item should be replaced. If you read the comments on hotstock or nowinstock this is happening to other customers too, with some receiving replacements and others given no assistance like me. When they are still doing drops it doesnt seem very fair. I have been loyal to best buy purchasing total tech, geek squad pprtections for years and this gives me pause. Buy elsewhere.

I don’t like that you have to be paired to the PlayStation it makes it very inconvenient.

I do not recommend it, you cannot use it if you are far from home, perfect for playing from the comfort of your bed, but either way you will experience lag.

Item is trash if you don’t have excellent WiFi would not recommend

This item was an open item it’s missing charger manual and it also stinks weird it was a present and know I can’t return item because of their 2 week policies . I’m a stuck with this used product the stench is horrible