Customer Ratings & Reviews

I really love it a lot especially since I can play handheld and listen and watch football in the background. My only complaint is if you don’t have full bars on your Wi-Fi, like you go upstairs or to your garage, it gets a little laggy.

It works well on my network that has at least 30 smart home products connected to the Internet at all times. I have my PS5 plugged into Ethernet and have at&ts top internet plan which really only gets me about 170 - 200 mbps on WiFi but it still holds a connection well. The quality of it is really nice and I’ play on it for a few hours at a time while in my home office since my ps5 is in the living room.

Very good , but thought i could play from a far distance like at a park , not that option , maybe soon they would come with something with such features . But is a good product overall , thanks

Excellent remote gaming experience. The PlayStation Portal works great for remote play. The screen is bright and clear, the controls feel just like a DualSense controller, and the performance is smooth with very low lag on a good Wi-Fi connection. Setup was quick and easy, and it’s perfect for playing PS5 games when the TV is in use. The battery life is solid, and overall it delivers exactly what it promises. Highly recommended for PS5 owners.

I like it and it's definitely cool but I don't think you absolutely need it. It's very convenient of you travel or like to watch TV and play games but it can be a little slow and is very dependant on your internet. Cool product tho and $200 is a reasonable price.

The portals design is light, product does not over heat and no does not make your arms tired from excessive game play. The battery could last longer, if you plan on playing out in public ensure to bring a battery pack as well. My game time is when the wife wants the TV for herself, screen protector and case applied before the kids got it.

With a PlayStation plus premium subscription, this device plays the streaming games very well. Very natural feeling in the hands. I wish the blacks on the screen were darker and a wider contrast but this is also only $200 and the display punches above that price point. My biggest complaint is the lack of compatibility with third party Bluetooth headphones. I know they want to sell other hardware, but I already have too many expensive headphone choices at home.

PlayStation Portal is a comfortable, well-built handheld that streams PS5 games with a sharp 8-inch screen and DualSense-style controls. On strong Wi-Fi, it feels smooth and responsive, perfect for couch or bed play. However, it can’t play games locally, and performance drops on weaker networks. Audio options are limited.

I’m really impressed with the PlayStation Portal. The screen quality is excellent, the controls feel just like the PS5 controller, and gameplay is smooth with a good Wi-Fi connection. It’s perfect for playing while someone else uses the TV. Setup was fast and easy, and it works exactly as expected. Definitely worth it for PS5 fans.

Portal is good but not for online game play as even with the best internet connection it will cut off stream.Also for people without P5 they can play stream games for about $18 or $20 a month only.The is nice details everything display is great batter last for about 4 to 5 hours so far since playing

I recently purchased the PS Portal from Best Buy, and I couldn’t be happier with my decision. From the moment I unboxed it, the design felt sleek, comfortable, and premium. The setup was quick and simple, and within minutes I was streaming my PlayStation games with smooth performance and beautiful visuals. The display is bright and crisp, making every detail in my games pop, and the controls feel just like a DualSense — responsive, comfortable, and immersive with the haptic feedback. I love the freedom it gives me to play my favorite games away from the TV, whether I’m relaxing on the couch, in bed, or even around the house. Best Buy made the whole process super easy — fast shipping, great packaging, and excellent service. Overall, I highly recommend the PS Portal to any PlayStation fan who wants the convenience of remote play without sacrificing quality.

I love the idea of this product, however its not what I was hoping for. It is a great concept, similar to the steam deck, but it isn't quite there. It works pretty good around my house with my internet, however there is still input lag. At my house I tested the portal by playing madden 26 and Call of Duty Black Ops 7. Both games with great internet connection, I have input lag. My second test I spent some time at a relatives 7 hours away from my console. I experienced minor connection issues (took a little longer to connect than usual), lag, and still have the input delay. Now my relatives internet is not great, explaining the lag, but the input delay is what is lowering my rating. Despite being 7 hours away from my console or 2 feet away, the input delay seems to be the same. This product might not work the best for games like madden and Call of Duty, but those are the games I play. I would not recommend this product if you plan on using it for these games. Unfortunately, I don't know how well it functions with other games. Overall, I think this product could be great in the future with some updating. I look forward to an improved version.

Yes, you're dependent on PS remote keeping a connection, but that isn't the fault of the controller. The controller itself has hours of enjoyment on a single charge if you can't use your TV. The only downside is the headphone selection you can use. You can't use regular bluetooth headphones or earbuds. You can either use the Sony PULSE devices that pair up easily, or connect a headphone jack wire.

The PlayStation Portal works exactly as advertised. Setup was fast, the screen looks great, and the controls feel just like a DualSense controller. With a solid Wi-Fi connection, gameplay is smooth and responsive. It’s perfect for playing PS5 games when the TV is in use. Highly recommend for PS5 owners who want more flexibility.

I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

I’m very happy with this purchase. The product works exactly as described and feels well built with good quality materials. Setup was quick and easy, and I didn’t run into any issues using it. Performance has been smooth and reliable so far, and it does what I need it to do without any problems. For the price, this is definitely a solid value. I would recommend it to anyone looking for something dependable and easy to use.

Best gift ever given. My little brother was stoked to have this game sent to him. He couldn’t wait to break it in while sitting on the toilet. Perfect for on the go gamers.

It's a Device that no one asked for but definitely needed. I'm a father of 2 and i use this while they sleep. It feels great, fast response and my favorite factor is the big screen. It is not the same as my OLED C1 LG but it gets the job done. I highly recommend it. Worth $200 plus the tax

As someone with limited space in my room, I cannot hook up a TV to play the PS5 so this device is amazing for playing in bed. I own a Steam Deck that can do the same thing but requires a little bit more setup, and I personally prefer first party as it was an easy to connect and fluid experience. The screen is also pretty big which is a must have for me, so I think this is the perfect device. My internet router and modem are both in the room so connectivity is strong.

ITS WORTH IT!!! The streaming quality is surprisingly smooth as long as you have decent Wi-Fi. Games look sharp, the controls feel exactly like a DualSense, and there’s basically no learning curve. It really feels like you’re holding a full PS5 controller with a screen in the middle.If you have a PS5 and want more freedom in when and where you play, the PS Portal is absolutely worth it. It’s simple, it works, and it makes gaming way more convenient.