Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.5 out of 5 stars with 6661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,661 reviews
  • Rated 5 out of 5 stars

    Honest Review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to play from the comfort of my bed when I don’t wanna be sitting next to my TV screen. So long as you have a strong Internet connection you will have no issues with game drops or graphics dropping resolution. If you are using this at home, you can use your Bluetooth gaming headset since they are connected to the PlayStation five. You can take this with you and use it with your hotspot but just know that I timed my hotspot data usage with this and saw that in 45 minutes of playing call of duty I burned through 5 GB of hotspot. You cannot use any Bluetooth device with this if you’re outside of the home however it does have the earphone jack and most gaming headsets have a headphone auxiliary connection. Do not listen to false reviews of people who do not own one. Those reviews are just speculation and assumptions. you can take this out of the house. The only thing you need to do is have the PlayStation on rest mode at all times otherwise you will not be able to turn it on remotely if your PlayStation is completely turned off which is OK with me since I like to leave it on rest mode at all times to download any updates that are available. Overall, I believe this is a good handheld device. If you do not want to be sitting in front of your TV screen or want to go anywhere outside of your home that has a solid Wi-Fi connection. This will work for you. If your phone plan has a lot of gigabytes of data for hotspot it will work for you too. I like this device a lot when setting it up I was a bit scared as the resolution looked pretty bad, but took a few minutes to go from 420 to 1080 P during initial set up. i never had any issues since. Trust me just purchase one you want regret it at 200 bucks this is a gaming device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do yourkids always use your tv?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have excellent wifi? And do you often find the tv your PS5 is connected to hogged by other family members? Then this is for you. I find that runs really well about 60% of the time where it's gorgeous and HD looking, about 30% of the time it runs well enough, and 10% it looks like a blurry drunken potato. Your wifi will effect this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal’s a win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro’s - Smooth streaming experience if you’re paying for it. Remote play works great. Screen is amazing. Much lighter than you’d think. Buttons and sticks feel great. Drawbacks - Speakers aren’t awesome. Sony not allowing traditional Bluetooth connection for wireless audio is dumb, especially considering their pulse options are terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer couple must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiance and I both got our own portals and it’s come in handy when trying to both game in the same room as we both have our own ps5s. It’s great that now we both can play our own games while watching a show or movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER FUN

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago, use pretty often. Stable a strong WiFi is crucial for good experience streaming from console. Streaming from cloud is much more reliable and does not require as great connection. Joystick broke after I dropped it..oops.. warrant is having another sent no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying this device and its actually quite nice to being able to play the ps5 games in like a handheld mode. You just need good wifi signal and such to avoid blurriness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite product from PS so far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift ever! Can play all your ps5 games remotely from anywhere. I think this product is extremely underrated. The only cons is if the wifi is slow the graphics get blurred, but otherwise there has been no lag issues so far. The screen size is perfect, and the product itself is lightweight to carry or hold for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and Looks Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is the perfect to size to make this portable but also comfortable to play. So far I have had no issues with connection to my PS5 for remote play and the beta of streaming games seems to work well also. The only thing I will say is the thumb sticks are a little smaller than on the controller but you can buy an attachment to make it feel more like the PS5 Dualsense. Overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear controls are easy to use good for gaming on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together system. Graphics are good. Was worried about screen size but it’s actually a good sized touch screen which was a plus as well. Aside from needing WiFi to use it’s a great product. If you questioning rather you should purchase the PlayStation portal or not, my suggestion is to make the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device if You Have Family/Kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this device works perfectly for someone who has family/kids. Personally for me, I can't be in my gaming room all day when I have a wife & a kid. My wife & I co sleep with our son and it would be selfish of me to go to my gaming room everynight while my wife is stuck in bed with our son. There are times where my wife want's times for herself which mean I'll be putting my son to sleep instead of her. Now, there are a lot of people bashing on this device because you can already remote play with your phone/tablet and I've been doing that with my phone using the Backbone. Here are two things that I like about this PlayStation Portal over using a Backbone. 1) The screen size is bigger. My phone is only 6.3" so having that 8 inch is a plus for me. I personally don't care that the screen is an LCD that doesn't bother me at all. 2) Being able to use a Duelsense controller with all the heptic feed back is a plus. You don't get that feeling using a Backbone and to be honest. My hands gets fatigue afte about an house using a Backbone where else I don't get that using the Playstation Portal. Yes! you can connect your Duelsense to a tablet and get a bigger display than the PlayStation Portal, but you have to place your tablet on a table. You can't lay in bed with a tablet while using your Duelsense which is where this PlayStation Portal shines to me. IF YOU DON'T HAVE A FAMILY/KIDS THAN THIS DEVICE ISN'T FOR YOU. NO REASON WHY YOU WOULD WANT IT UNLESS YOU WANT TO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i go to sony playstation get subcription my 2 grand son play thousand of game now with the subcription for 19 dollar a month. We do not have playstation 5 console so indecide to get subcription for now. Have very good variety of game for different ageis working fine. My grand kids really enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A PS5 accessory worth buying.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the full setup, A PS5 Slim, a PS5 cooling station, and now this right here and next a second controller. Taking some time to get use of but I'm glad that I finally got to buy it before the last one sold out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only two issue i have with this is 1. you definitely will need playstation plus premium for cloud gaming. 2. depending on where you at the game will lag and freeze with a strong mobile hot spot...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended. Excellent for high-usage users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so it’s been a couple months now since I purchased this and honestly, I am very glad I did. At first I thought that this was going to be hit-or-miss since I had heard that it was limited to a certain degree but shout to PlayStation for updating it and allowing for more features. I have been able to play all of my games. It’s like streaming it into your, there is some lag but with good WiFi you shouldn’t see any issues. All in all, it’s a good product and if all you care for is getting to play your PlayStation video games while on the road as I frequently am, then I would recommend it. Especially at this price This is more so for people who frequently travel or have a place where they are often sitting for hours without anything to do. Lastly, my only drawbacks is that sometimes it doesn’t connect right away. And what you need to do is disconnect the WiFi and reconnect it in order for it to work. This does appear to be some sort of software issue and should probably be addressed by PlayStation on a future update file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even if you don't think you need it,you'll love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solution for when you want to play PS5 in bed or in the bathroom, or maybe even on your lunch break. If you have good internet speeds, then you shouldn't have to worry much about lag, except in competitive multiplayer games. I'd recommend it for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal solves a Problem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal was exactly what I was looking for so I wouldn’t be restricted to playing where my PS5 was. Battery life could definitely be better and WiFi strength is a big part of if this product would be even useful. I needed to hardwire my PS5 to even use the portal reliably and there are still some dead spots where I get choppy connection. That’s not necessarily the portals fault but something to consider when buying this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote play device, with room for improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is as comfortable to hold and use as the DualSense controller, and has the same haptic feedback and adaptive triggers of that controller. The lightweight design, ergonomics, and full DualSense experience are definitely highlights of the Portal. The 8" LCD screen is bright and vivid, and looks great for playing games. Though, many games seem to have at least some text that's a bit too small for that screen size, which might cause some eye fatigue (e.g. Disco Elysium's non-dialogue text). As a result, I found it more comfortable to play such games on the TV. Connection to PS5 (including waking it up from rest mode) felt seamless and sufficiently quick. I did not have any disconnection issues. One downside of the Portal is the extra latency it adds to controller inputs (measured as the time difference between changes on the TV screen and the Portal screen, using a 60 fps camera recording of both screens at once), which seems to be usually around 67 milliseconds (4 frames in 60 fps video), occasionally going down to 50 ms or so (3 frames). This is with a TP-Link Deco XE75 AXE5400 WiFi router with "optimized" channels, both PS5 and Portal "prioritized" on the router, PS5 wired to the router, and Portal connected to 5 GHz frequency WiFi network at 6 feet distance from the router. While the extra latency did not feel terrible, it was still noticeable for me in most games I've tried, especially when compared with playing directly on the TV. So, the latency might hinder players' performance in games that would benefit greatly from having quick reaction times or precise timing, like Returnal, rhythm games, and online competitive shooters, but it's probably fine for casual players, especially in slower-paced games. Another downside (at least with the current system software version, 2.0.6) seems to be the consistent and periodic micro-stutters or dropped frames (which last 2-3 seconds and happen every 10 seconds or so), to which some people are apparently less sensitive and therefore may not notice. Between those micro-stutters, updating of the screen actually felt as smooth as the TV screen and smoother than using Remote Play on some other devices (MacBook, iPhone, iPad). Hopefully, Sony can find a way to eliminate those micro-stutters in a future software update to further improve the Portal experience. The speakers sound OK for a handheld device. Though, they would sound even louder if they were directed toward the user (perpendicular to the screen) instead of upward (parallel to the screen) like they are now. The Pulse Explore earbuds do work well with the Portal. Charging the Portal using PS5's USB-A port has been somewhat slow (at a speed that would take around 3 hours to fully charge, though I never charged it from 0 to 100%). Also, the placement of Portal's charging port (behind its screen) makes it a bit hard to find and plug in the cable. It would be better if Sony at least made that USB-C port easier to see, e.g. by making its border a lighter color. The lack of support for PS+ Premium streaming or captive WiFi portal pages (for public networks) seem like weird omissions, as they would significantly increase the use cases for this device. Sony should really add those features in future software updates. And if they ever make a successor to this device, I hope they also add a couple of buttons on the back, which I missed when playing certain games (with jumping and dashing actions) after getting used to such buttons on the DualSense Edge controller. A larger-capacity battery with faster charging would also be a useful improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has its limitation but awesome for what it is and for the price. highly recommend if remote play or gaming while family watching tv. more updates to come

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use. Wife ues the TV I still can game!! Went on vacation and took it but could not connect to my PS5 maybe the net was to slow? idk For 200 bux though was a good buy so I can still play at home if the TV is being used.

    I would recommend this to a friend
Sponsored