Customer Ratings & Reviews

Great item, especially with the cloud syreaming feature being implemented (hot spot from phone for wifi on the go). But more importantly the gentlemen who assisted me went above and beyond with the service to best assist me.

At first I was skeptical due to the Portal being cloud streaming only, however I’ve been thoroughly pleased with my purchase. I do want to add that I have a stable and high speed fiber connection, so your experience may differ from mine. Also if you’re on a network with lots of pull on your WiFi bandwith, I would use a second router attached to your ISP modem via Ethernet to give the PlayStation Portal first priority. It doesn’t take long at all to pair to my PS5, and the quality of my game streaming is excellent. Hardly any input lag for me and almost identical to native gaming.

Works good you just have to be connected to wifi and pay the subscription.

Let me start off by saying that the portal in concept is awesome, but in my time with it i foujd that it did not live up to what i expected. I know this is technically a streaming device only and nothing gets played on the portal natively but i feel like i should not have had the experience i had with it with the internet speeds i have. I see people posting YouTube videos saying they can technically play the device anywhere as long as they have Wifi which definitely did not work for me. I brought it to a friends house and never connected to my ps5 that was in rest mode at home. And even my experience at home was not great i had to go in change a bunch of settings in my portal and my router settings to make it work just a little bit better. Even with what i looked up and changed it still wasnt the greatest experience. Sooo anyways when it works its mind blowing to play God of War on a handheld at 60fps buuut in most case the connection was so bad i would get disconnected mutliple times in a session when i was in the room NEXT to my router, didnt even work downstairs for me. So if you want something you can just turn on and play without having to think then this is probably not for you. I am returning mine after some weeks and opting to get the steam deck instead.

This product was a great idea, relatively compact, high-quality, awesome display. I even loved the fact that it was based on the dual sense controller, but that is where the good news ends. Activity on this device is poor at best. I have 500mb Internet in my home. I sat on my couch, 5 feet from the Wi-Fi router and about 8 feet from the PS5, which was hardwired to the router and the lag made gameplay unbearable. It was even worse when traveling. I would leave in my PS5 turned on and connected to the Internet. And then try to connect from a remote location with equally fast Internet, and the device would barely connect much less be playable. I sincerely hope that Sony can’t get these connection issues worked out because this will be a great alternative to lugging my PlayStation around with me when I travel for work. All of this said, I must go back to the beginning and say that the build quality is exceptional, feels great in hand with a stunning display. Just needs better, connectivity and better support on the PlayStation network.

Firstly, the Playstation Portal isn't going to be for everybody. It's going to see the most use in situations where there are more than one person using a the television the PS5 is hooked up to. Secondly, the Portal performs best on a wifi network with a good, strong signal and nice high speeds. I have tested the Portal extensively while using my phone as a hotspot, and it works well enough to play something that isn't going to require a fast reaction time. As for the performance of the Portal and my own personal experience, I just couldn't be happier! I mostly use my Portal at home while my wife is using the television to play her Switch. Also when I'm relaxing in bed, that is an excellent time for the Portal to shine. The graphical fidelity is beautiful, great range of color on display, images comes through nice and sharp. Response time for the controls is almost without any lag at all, making gaming on this little gem a wonderful experience. Sound from the Portal is about what you'd expect from a portable device, it good enough. I picked up the Pulse Elite headset just to use with the Portal, glad I did. The Pulse Elite connects to the Portal without any dongles or extra hardware or anything, and it makes the audio experience VERY worth the price of the headset. If you get a Portal, get the Pulse Elite headset to go with it! Finally, the Playstation Portal is comfortable to use. It seemed like it was going to be a bit large at first, but after extended use I've found I can play for hours without any issues. Keep in mind this is on my home wifi network, which has very strong signal and very high speed. Even on my phone's hotspot, the Portal works well enough to play a lot of games, but I highly recommend using it on a good fast wifi.

Great cloud device. Works well at home when connected to PS5 and on vacation WiFi. Even used at the hospital on their WiFi. The input delay feels much like playing are online multiplayer game. It’s there but not deal breaker. Wouldn’t recommend playing very twitchy games on it.

So far so good! I haven’t tried it away from home yet so that’s the only thing keeping me from giving it a perfect score but so far it’s been staying connected and the graphics are great.

Great price for the portal. The new updates for the portal, makes the portal even more worth getting. Great quality and fun to play with. Would definitely recommend.

I think this product has some very good pros. The screen/sound is great, and the fact you can play games on your console without actually being on your console. Unfortunately, I did have one pretty deal breaking con, and that would be the streaming latency. The streaming latency isn’t always bad and isn’t necessarily horrible, but it is enough to make games not as enjoyable.

It’s not Bad, it could b muuuuuuch better, but Sony being Sony. I loses connection , but the touch screen and private experience is nice, it could b cheaper since Sony is raising membership like crazy. I give 6 out 10.

I love it — definitely worth it for travel or gaming on the go. Even if you don’t own a PS5, you can still use it by getting PlayStation Plus. It’s honestly a must-have.

Amazing quality device! Streaming my playstation games while away from home is great!!

Perfect for playing playstation on the go. Connection was flawless.

This purchase has been a very large leap 8n gaming for me. I know that this device is not a stand alone portable gaming device, but it has truly given me the ability to clear my back log of games. While at the same time allowing the rest of the family that same alloted time for shows or movies. A big win all around.

I bought this for my girlfriend when she comes over to visit me, and she isn't left bored while I play my Xbox. so far, she says it's the best gift she has ever gotten from someone.

When other members of the family are watching tv and i want to play my playstation games, i just grab the portal and start playing anywhare in the house or outside in the patio. also, i can play my stream games anywhere as long as i have internet.

I'm so satisfied with my Portal, I play it everyday. Love the black color.

Perfect for traveling……. Must but ………. Better that back bone

My 1st time using the PlayStation Porter and overall it was a good experience. The games I play have maps to open and mounts to call, and the learning curve to find those options was challenging,