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Customer reviews

Rating 4.5 out of 5 stars with 6794 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,794 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Would Be Great Without the Latency and Lag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the PlayStation Portal after just 24 hours. The product itself is excellent. The screen is gorgeous, and the ergonomics are fantastic. The fact that you can even stream games from your PS5 is great. However, the biggest letdown is the latency. I have a Wi-Fi 7 network and even with this, playing FPS games, such as Battlefield, is not possible due to the lag. If you want to play single-player games, the Portal is ideal; however, if COD and BF6 are your jam, sorry, but this will not work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Screen quality

    Rated 5 out of 5 stars

    PSP- solid remote play option.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sleek, crisp screen, nearly zero lag on high speed internet- i have a Rog Ally- and this is wayyyy more comfortable for long playing sessions. Majority of negative reviews are people that didnt get the item or they have medicore internet speeds. Worth $200, but should be priced at $150 mark imo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to. Looks and feels nice. Im able to play MW3 multiplayer on it while sitting on my deck. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Travel Buddy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for when I travel to visit my family and it works perfectly for that. I had the backbone and still do but it was small and cheap feeling and I had to take the case off my phone every time I want to use it but this is dirty. The display is huge clear as long as you have a strong Wi-Fi signal, you can game on your PS five anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take on trips with me and it works flawlessly. I also use it when i want to play PS5 in another part of the house and it feels like I’m not streaming, it feels native. If you do a lot of travel it’s a perfect companion to the Ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fine companion piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. While it is rather large for something "portable", it's still not particularly heavy, easy to set up and looks great, Admittedly, when everyone at home is on the streaming/listening to something, the bandwidth constraints do become noticeable while playing on this. But really, this is a nice piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient way to stream from the PS5 console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient way to stream from your ps5. This device allows me to play late and not wake up the wife and kids. A PS5 console is required to use this device and console must be in rest mode to turn on from the portal. The main gripe I have about the device is my hands cramp up from holding the portal after minimal game time, but I do not experience this holding the Dualsense. Also, the resolution is not as clean as playing from the actual console. This is expected since you are streaming from the console, but makes me wish I was playing on the TV instead for better graphical quality. All in all it is a very handy device and glad I made the purchase so I can stay up later to play BG3 with the bois.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the portal! I use it to play more story mode games so not really sure how it does with multiplayer games. I bought to bring to work so I can play during my breaks. Its been perfect for that!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have bad connetion it will not connect and your hotspot struggles to pair since itll say not connected and if you try like a company wifi local vender it will automatically decline other then thats its okay cause the graphics are clear and its smooth on a strong connection played both PS5 games and PS4 no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his “PlayStation on the go”as he calls it. There’s only one minor issue, the battery life isn’t that long but it’s a great product overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much. The lag is super light and so I am able to play just about anything without noticing it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation 5 for outside play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. The PsPortal does as advertised with a lightweight feel in hand. Even though it is lightweight it still feels sturdy and durable like it will withstand hours of usage without damage to it. I keep mine in a carrying case for travel and use it outside most days. I am happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The portal is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing. Siging in was a breeze. Starting up the portal is visually beautiful, easy and fast. The selection of games for streaming is great and even just playing my own games from anywhere is awesome. The feel of it in your hands is really nice as well, it’s smooth and sleek. The charging port is in a good spot where it doesn’t feel like you’re going to bend the cord to charge it. Overall, one of my favorite purchases. 5 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Portal review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Works good hosting the time. Can be a little laggy but that’s expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 3 out of 5 stars

    I would definitely purchase a ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, this portal does what is advertised. You can remotely play or stream your ps5 games away from home. The good: you can play away from home, the led screen is pretty decent. The system is easily portable. The speakers are great. The bad, your ps5 needs to be in rest mode, the controls are super sensitive, the touch pad functionality is in the screen, making certain moves complicated, and msybe the worst function is the wifi connection. If your wifi in the area you are playing, if it's a good connection then the game play is ok.. but if the wifi isnt that great, then playing is a nightmare..every time i play, i get frustrated in the first 20 minutes then give up. But i live in a very rural area, so wifi blows.. bottom line. Its worth it if you have great internet..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience Wonderful console Ilove the new update

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing PlayStation has come out with!! Love the feeling of sitting on the couch and being comfortable and relaxed using it without having to sit in a chair in front of a screen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps portal…………i wasn’t expecting to get a ps portal at this time due the fact its in high demand i really appreciate this…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great from at home gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing most games over wifi but not so great playing higher AAA titles. The higher end games like cyberpunk 2077 have buffering issues but stray plays great

    I would recommend this to a friend