Customer Ratings & Reviews

Lovely item, just thought there should be a way to play the games in library without having to pay for subscription.

Great product and definitely meant for those who want to play their PlayStation 5 games when on the go. I would strongly recommend you do your research though if this is worth it for you as it differs between each individual. Only cons I’ve actually had was that it wasn’t an OLED screen and being that I had a OLED tv I was spoiled. Overall I would still strongly recommend it!

Awesome remote player..take your gaming everywhere.Exciting !

It was a gift and my daughter loves it she can’t put it down ! She is constantly plays with the device.

Amazing image and gaming quality but is all dependant on the internet you have... be mindful you require connection to use this...

I love the Portal and its portability. I hate that you HAVE TO HAVE IT CONNECTED TO YOUR PS5 and it’s not Cloud streaming(they haven’t ruled it out in the future). The Portal has a great display and uses same form factor of the PS5 Dualsense with the addition of a huge screen in the middle. I will say the Analog sticks are 1/3 smaller than the console DualSense though and that may be an issue to some. Now to the service…. Sony hasn’t released a patch or an update to support the bit rate of the Portal to match the console(understandable to a degree) so it causes an issue at times with gameplay and the mismatch bitrates. Lastly, the lack of update has made it somewhat of a paperweight in some cases. A lot of people play seamlessly but others aren’t so lucky because of the Portal disconnecting every 10 secs. It’s really a luck of the draw if it’ll work for you but if it does, it’s well worth it. If it doesn’t then you may want to return it or wait til a software update/patch comes to plug the holes. Great device. Just needs some TLC from Sony. They’ve been practically hush about it besides them being surprised it sold more than they originally thought

Makes it so convenient to access your games anywhere

Excellent! Husband loved it! Arrived in good condition, no issues. Easy to set up

Great product, arrived on time and with no damage. Works perfectly and would recommend as long as you have a good internet connection.

The game system came in a timely fashion. It works extremely well. Great quality handheld game system.

Grandson loves being able to grab & go. Does lag from time to time but overall good product.

This device is a must have for any PS5 owner! I waited a bit to buy because the initial run of it sold out everywhere. It looks fantastic and the sound is just as great. No longer am I bound to play my PS5 infront of a TV!

It works great! I mostly used it with cloud gaming. It would be awesome if you could play PlayStation 3 games on it from the cloud.

I like it and I need to win because I will give it away to donation or as a gift

I brought this product before the hype and was never disappointed. Now with the support from Sony it the only handheld I use!!❤️

I wasn't sure what to expect when i got it but i absolutely love it

Really great for gaming if you have a fmaily and they need the tv for somthing else, play your PS games while you kids watch there shows. Just be mindful of how far away you are from the Playstation itself and the wifi modem or get somthing to boost or a wifi repeater.

Easy to pair and streaming good grafics ergonomic control volume its good can be better Will be great if you can connect to another tv if your not at home

The team at best buy were amazing. I love how easy it was to order and pick up.

My spurge for the month. I’ve had my head down in textbooks the past few semester. I was finally able to come up for air and decided to reward myself. Perfect for ps5 on the go