Customer Ratings & Reviews

It looks great in hand the screen is nice and again in black it just looks perfect

My son loves the portal , thanks to Best Buy coming thru in the clutch for Xmas.

The first one had a problem connecting to my ps5 but the second connected quickly and effortlessly it’s a fun mobile system that’s great when you want to play on the go or just some thing to play quickly

Overall amazing experiences, very few freezes and software glitches. Works like a charm

To get the best out of this device you need 2 things: 1. PS5 plugged into your router via Ethernet. 2. Good wifi signal. In my experience, you can play most games at full speed without any issues. It's great for 3rd person action games, RPGs, platformers, etc. I assume twitchy online shooter games are less-good compared to just playing them on a console. But this is a streaming device, not a portable console. The screen is nice and big - a big win if you're used to playing/streaming games on your phone. The controller itself is basically all the same tech from the DualSense controller. Your hands might get uncomfortable after a long play session. Not sure if that's from the added weight of the device or the ergonomics of the device itself. It takes USB-C and has a headphone port, which is more than you can say about most devices nowadays. People like to compare this to handheld computers that cost much more and take much more work to set up PS5 streaming. This is a no-frills streaming device that works right out of the box. It doesn't promise to offer more than that.

I've always enjoyed playing it at home, but the cloud update made it fantastic. I now take it everywhere with Wi-Fi. The image quality and gameplay are excellent. It's worth every penny, I highly recommend it. My only complaint is the limited Bluetooth headset compatibility.

Got this for someone as a gift and they love it. The only thing that is off putting is that in order for it to work well with no lag you have to have really really good WiFi. If you have amazing WiFi and a ps5 I would say to get this but if you don’t have $200 but want something like this the backbone works just as well.

I’m so impressed by the PSP! I played it in another country through cloud streaming and it worked seamlessly!!

Great! YOU DO NOT NEED A PS to play. There are a lot of games.

I love it i can play anywhere in my house. I would recommend to all my freinds.

Bought as a Christmas gift and he hasn’t put it down since awesome buy.

Good console worth the money I just wish you didn’t have to use your actual console .

Last minute shopping for my son's birthday, found the perfect gift and the person helping me made it so much easier, Great customer service.

I gotta say i love this thing you can go as far as you want as long as your ps5 in power save mode and its linked to it

Love the convenience. Traveling is funner. Keep on the go.

Amazing product allows me to play my PS five games only downside it does not stream Hulu or Netflix.

Great device, worth the price <200$…and you don’t have to be home or near PS 5 to play.. Just leave PS5 in rest mode and connect

Unfortunately it was as “meh” of a product as I had imagined. Im not shocked to find so may similar disappointing reviews but I am surprised that there are so many positive ones. It’s just a screen for the ps5 gaming console, which is clear with any decent research. Still, my 10 year old and I gave it a shot. Super glitchy, didn’t matter what WiFi the portal was on or the ps5 itself. All WiFi test speeds good. Definitely finicky to set up the right connections at first to be able to turn on the ps5 remotely (chat gpt gave best guidance when working through a Linksys mesh node network that was blocking capability to talk to the base unit). After a week even my son agreed to send it back which says it all. Not a good product. Neat idea maybe kinda? But in execution it fails.

good for the price and works great when ur out and want to still play on but ur system has to be on

I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.