Customer Ratings & Reviews

The portal worked even better than I expected. I've use other devices for remote play Steam Deck and Phone so I wasnt expecting and amazing performance, but man this thing works very well. Let me also specify I have very good internet with a mesh wifi system and I have my PS5 hardwired but I am very happy with my experience. Even streamed games are pretty good.

I wanted the PS Portal when it initially released. With all the complaints and downfalls prior to the new update I was kind of glad I didn’t buy initially. Now that I can connect to Hotel and other public type networks and stream games I don’t own with cloud gaming (Requires PS Plus Premium) I’m overly satisfied with this device….only thing I wish worked was other media players like Netflix, YouTube that I have on my on PS5. Definitely something to own if you love gaming on the go!!!

If you’re in the market for something that can play all Sony games this is it. Yes it daily and when I’m not home great and so much fun to use.

I love my portal. Sony keeps up on the updates, well worth it

very good quality, I've been downloading games and playing all day.

Nice build, works well. Handy for in-bed play sessions.

Would recommend, perfect for the kids or when the TV is being used and you still want to game.

I really enjoy this device. Great time playing it!!

Bought this item for my sister on Christmas and not only it came on time and she loves it as well. Def trusting Best Buy to buy my stuff due to the accuracy of delivery information. Thank you

It's great and works well. The only issue is the connection to Wi-Fi. If you don't have any good internet or if you're in an area with weak or needing a password, you may run in to issues using it. Also, it's a streaming device & not handheld like the switch.

Wasnt sure about getting it after seeing reviews and used ones for sale. Peole have the wrong idea about how these works! It is not a game system by itself, it is just remote play and BETA cloud streaming! Plenty games to choose from on the beta to keep you entertained. Great for gaming away from home, at home, work, anywhere!

I bought this on impulse and after playing it i have no regrets. Eventhough I'll mainly use this at home sometimes you don't necessarily feel like being in front of your tv. As long as you understand what it is and isn't i think you'll really enjoy it.

When Sony upgraded the device to Stream games along as a PS5 controller, i had to try it. So far works very well. Graphics are clear and sharp. If you plan on using as a streaming platform you will need to subscribe to PS Premium to do that. But for the price i found it worth it.

Great concept, fun to use, and quality is top tier!

The item is great. have had no issues and the quality is top tier. sony did a great job.

Honestly pretty good for how limited it actually is. I was able to grind crimson desert a bunch when i was visiting my grandfather in Florida

I own an ROG ally and trully like to play on couch while playing some movie or whatever. Doing the same with the PS5 seemed like an intriguing idea. Price point is higher than I would like but it does not mean is overpriced. Just pricey. The built quality is up to par with other PS accessories. Panel colors are really crisp and smooth. Set up is very easy from opening box to playing remote. Only feature missing imo is cloud gaming. As of right now is not possible to do anything without a PS5 remotely connected. The propierary wireless audio is a big negative.

Love the way the device feels in the hands. Picture quality is great with minimal lag. Internet is the key, so make sure that is up to par, and its smooth sailing. Some occasional slow connections but not very common.

A steal for the price. Software update maintains tge graphics feel of playing on console.

I purchased this to play from the comfort of my bed when I don’t wanna be sitting next to my TV screen. So long as you have a strong Internet connection you will have no issues with game drops or graphics dropping resolution. If you are using this at home, you can use your Bluetooth gaming headset since they are connected to the PlayStation five. You can take this with you and use it with your hotspot but just know that I timed my hotspot data usage with this and saw that in 45 minutes of playing call of duty I burned through 5 GB of hotspot. You cannot use any Bluetooth device with this if you’re outside of the home however it does have the earphone jack and most gaming headsets have a headphone auxiliary connection. Do not listen to false reviews of people who do not own one. Those reviews are just speculation and assumptions. you can take this out of the house. The only thing you need to do is have the PlayStation on rest mode at all times otherwise you will not be able to turn it on remotely if your PlayStation is completely turned off which is OK with me since I like to leave it on rest mode at all times to download any updates that are available. Overall, I believe this is a good handheld device. If you do not want to be sitting in front of your TV screen or want to go anywhere outside of your home that has a solid Wi-Fi connection. This will work for you. If your phone plan has a lot of gigabytes of data for hotspot it will work for you too. I like this device a lot when setting it up I was a bit scared as the resolution looked pretty bad, but took a few minutes to go from 420 to 1080 P during initial set up. i never had any issues since. Trust me just purchase one you want regret it at 200 bucks this is a gaming device.