Customer Ratings & Reviews

Great product when it’s working! I had an initial issue with lagging and WiFi which seems to be sorted out through the most recent updates. Randomly now my right joystick isn’t working which also seems to be a known ongoing issue via Reddit. When it’s working though I’ve had lots of fun. As a dad of two young kids I just don’t have the time to turn on my console anymore. This has been nice because they can watch TV and I can casually game. Hopefully we can get this resolved through Sony.

Works good you just have to be connected to wifi and pay the subscription.

Can literally play from anywhere and I travel All the time. I have the cloud service so that’s even better

Great purchase best thing I decided to buy so far this year

Best purchase.you don’t even need a pa5 to play your games. All you need is WiFi

Great device…works great…have no problem!!! The screen show crisp. Nice pictures and sound. Gameplay is on point.

The playstation portal is a excellent way to play video games. It is amazing to play on the go. The downside is intenet connections are not good everwhere you go and even in your own household at times.

The overall build quality is solid. Functionality so far is good. When games are streamed the quality of the graphics is like looking at my TV at home. The sound is perfect. I will eventually get wireless headphones and I know the sound will stay perfect.

The portal is amazing. Siging in was a breeze. Starting up the portal is visually beautiful, easy and fast. The selection of games for streaming is great and even just playing my own games from anywhere is awesome. The feel of it in your hands is really nice as well, it’s smooth and sleek. The charging port is in a good spot where it doesn’t feel like you’re going to bend the cord to charge it. Overall, one of my favorite purchases. 5 out of 5.

Would love them to put a disc reader in here to play games offline not on wifi. The controller feels great but update made this worth it.

- Exceptional performance and reliability - High-quality build and design - Excellent customer support - Customization options and compatibility with other products

Everything has worked super well and it's very good and beautiful

Ok, this is overall fantastic and opens up a lot of new options for gamers, especially those with families. My two big complaints are: headphones connections and screen refresh rate. You CANNOT pair any bluetooth headsets you own with this device. They are using proprietary tech (as is tradition) called Sony Link, and only two headphones currently exist, sort of, that have this in them. The earbuds dont release until December and last i checked the earmuffs version doesnt come out until next year, and the earbuds are $200. So, same price as this device. . . They should have replaced the Sony Link with standard bluetooth, but Sony has long been in the practice of using proprietary tech in their products which inevitably hurts the consumers. Anyone remember their Memory Stick Duo??! Here we go again. As for the refresh rate, while it isn’t as common, its becoming more and more so with each passing year that games are running at 120 frames per second, needing screens with 120 hz refresh rates. This is something less than that. After playing years of Rocket League on the PS5 at 120 FPS, it is God awful trying to play at anything less. Played half a match and quit due to this. Dont get me wrong, the input lag from the Portal is virtually nonexistant. In this case, it’s the screen’s refresh rate holding it back and bottlenecking the experience. . . Other than those two things, this is a great product

Having had this for a month. The device is great! Well built and makes you feel like you’re holding a ps5 controller in your hands. Screen is awesome! Now why did I not give it a 5 stars: - have a really solid home network and even turned QOS up for this device and still get laggy moments. I think it’s more ps5 being able to handle and support the data more than it is my WiFi. - other minor item is games that use the center touch area of the ps5 controller. It’s hard to access and area is smaller than the controller so some actions are tough. In all great device! Esp love can be gaming while “watching” an episode with the wife.

I absolutely love this device. Sony hit it out of the park with the design. However, it was a rocky implementation at first. There was crazy lag and jittery jits you had to deal with occasionally. However, this has all changed after the 4.0 OS update. Not only has the delay been resolved (no more jittery jits) but now you dont even have to connect to your PS5/PS4. The portal can now stream cloud games. Sony is beta testing now and its awesome! Highly recommended buying.

The PS portal is an innovative piece of tech. It has improved from the release date so don’t let people discourage you from buying. As long as you have the ps streaming membership and a good WiFi, it plays very well. Obviously COD and R6S are a bit overwhelming for the device, all other games (solo or multiplayer) play fairly well.

I purchased the PlayStation Portal for my daughter's birthday, and I have to say, it’s been a game-changer for her gaming experience. From the moment she opened it, she was thrilled with the sleek design and the promise of seamless gaming access. Setting up the device was straightforward, and within minutes, she was ready to start playing. The remote play feature works incredibly well, allowing her to stream her PS5 games directly to the Portal with minimal lag.

One of the best purchases I’ve made. I’m able to play Fallout 4 on the go and it works seamlessly using my phone as a mobile hotspot. Would absolutely recommend.

It needs Internet connection to access and that’s the advantage and disadvantage, limited games in plus subscription but good graphics

The screen is the perfect to size to make this portable but also comfortable to play. So far I have had no issues with connection to my PS5 for remote play and the beta of streaming games seems to work well also. The only thing I will say is the thumb sticks are a little smaller than on the controller but you can buy an attachment to make it feel more like the PS5 Dualsense. Overall great product.