Customer Ratings & Reviews

I wish I could give less than 1 star. This system is horrendous. I could be next to my system, next to my router, away from home, doesn’t matter - this system rarely maintains a good connection. Between the lag, the network issues, the pixelation…it’s basically unusable. Please save your money.

Very impressive screen. The only issue I am still facing is the device doesn’t connect to my PS5 when I’m outside and away from home.

Product wasn’t as great as I expected. Should have tested product before purchase.

Expensive paper weight. Unplayable due to lag even when you have 300+ mbps WiFi and your Ps5 on direct lan connection. It’s the biggest Sony let down. I did all possible work around including lowering resolution on the ps5, lowered refresh rate and even lowered graphics setting on games. Still lags. Save yourself from headache. Wait till Sony fix this issue.

Honestly disappointed in this product. Its specifically made for remote play but doesnt have a web browser. My fiance bought this for me for christmas so i could still play while im out of town for work. Well without a web browser you cant access hotel wifi. Sony really dropped the ball on this one for sure. What am i suppose to do? Sit in a different room of my house to play my ps5? Whywpuld i do that ifvim in thr same house as my ps5?

Good delivery, needed this fast and it arrived on time

Great customer service fast delivery would recommended to friends and family

Has a hard time connecting to my PlayStation. Kinda frustrating when you are in the house….

Im giving 4 stars because ultimately it is just a really advanced remote control. Dont get me wrong, I love it. I just think that the graphics could be better considering the 8in screen.

Must have great internet speed to make sure the latency is minimal,I can compete on fortnite and cod but straight from the console is where its at. Had a few bugs at setup but its good now.

It's good if you have a fast home network and you're sitting near your router. It drops a lot of frames.

Amazing product if you have access to high speed wifi. Even better if your PS5 is wired to your home network. Thumbsticks could be a bit bigger. Would buy again.

I picked it up as i have small children and don’t always have the ability to play PS5 when i like this is a great option to be able to play when you don’t have your tv available

I purchased an open boxed model, and I was very satisfied with the condition and will purchase more open boxes in the future.

Its a nice handheld but got bored fast they need more features on it

I didnt think I would like it this much. I have two ps5 and can connect to either of them. I travel to Cali from TX frequently and work great on the plan and hotels to connect to my ps5 at home.

Bought mine and returned within 2 weeks. Even with great internet at 500mps the lag was crazy from the ps5 to the portal. I would play spiderman, god of war and ghosts of Tsushima and all the controls wouldn’t respond quick enough if at all. Those game require precise parrying and dodging and the portal just wants doing it right. No problems on the PlayStation itself, just the portal. Also advertised that you can be somewhere completely different connected to a different WiFi than the ps5 itself. But you still have to physically turn on and log into the ps5…. So that completely defeats the purpose. If you could actually turn on the ps5 with the portal that would be different but you can’t. Unless you’re running a very simple game with low processing then the portal is just a waste of money. FYI even a game as basic as Astrobot lagged.

I bought this PS5 portal for my son. I will give it to him for his Birthday.

Fast shipping and great service!! Love it Great resolution and good quality..

Very nice and sharp image good to carry around but just keep in mind you need good internet service for it to work at its best ok! I do recommend