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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 7048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 7,048 reviews
  • Rated 5 out of 5 stars

    Very Portable and Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well as long as your Internet upload speed is 30 Mbps or more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portal meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal mostly works but the cloud streaming capabilty is passable at best. Also it takes eons sometimes to wake alocal ps5 feom sleep, if it works at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst gaming purchases I’ve ever made. Latency is terrible, constantly loses connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you ps5 is connected via ethernet and you have port forwarding set up correctly this works extremely well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Okay but not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is okay in some area's but in other area's it underperformes it disconneced me every time i played and i have att 5g would not recommend i refunded this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have really good wifi signal to play or else its not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!! Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product! Did curbside pick uo and was in the parking lot and on my way in home within 10 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Remote Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% satisfied with my purchase (Sony - PlayStation Portal Remote Player - White) from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital clarity amazing! Ease of use and fun to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great if you’re not able to sit at your tv and play. Make sure your ps5 is hard wired!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works its great. But there are too many connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just like playing your PS5, same graphics and all. It’s a must buy if you like gaming

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Laggy connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection wasn’t great. Very laggy wish it connected better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Product is okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay, works well on good wifi. Great quality if you have a good connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Add on A++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wasn't sure if it would work well on wifi but its been awesome So glad I got one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, better than I anticipated. The visual quality is impressive!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have a good connection for it to have a chance to work and when it does work some games have a delay on them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good companion tool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depends on your Wi-Fi connection but I mostly get okay frame rates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product very good I love best buy is. a good site

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the system was gonna be awesome but I couldn't get it to stay connected to my PS5 or my Internet even after getting help from support.

    No, I would not recommend this to a friend