Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7059 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 7,059 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps hand held

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome hand held unit. Complements the ps5 very well . Be cool if they put psp games on psn. Im kinda new to the new age games. Im old school but its a pretty neat system fr

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Keep the Mrs. happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be able to play PS5 in your hands and not having to take up the TV so the Mrs. can watch her shows is such a great thing. Beautiful handheld remote play accessory. Strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product try to take it with me everywhere, specially with the stream beta now I can play my favorite ps5 games on the go!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation portal best thing I bought this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Absolutely amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inchs screen, great ergonomics, and no lag make it the best handheld ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Was overrated now it's underrated.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to play games on your ps5 while someone else uses the TV or when you're not home is actually incredible. I play way more games now than I did before. The only people who shouldn't get it are people who live alone and don't care to play on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Awesome portable handheld.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for Christmas, I opened it up to see what it was all about and I know he will be excited. Great quality and he will love that he can play it in the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Above and beyond my expectations

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some reviews where some people had problems connecting remotely when they weren’t home but I haven’t had any issues. First time I connected remotely was on the train using my iPhone as a hotspot and it connected just fine, second time was when I arrived at work and used the wifi at my job and once again no problems. I’m leaving the country next week so that will be my ultimate test. I really love this device it’s a real game changer for me as I’m not always home, it’s good to stay connected when I’m away from the regular console. If anyone feels the need to play PS5 remotely then you definitely won’t be disappointed with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing i bought

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great on the move and worth what you pay for it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ps Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the portal for the convenience. It has great sound quality, and good visuals. The main problem is that you’ll have to have a solid Internet connection in order to play the games that you have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what the portal can do once you know what it is for. With the new updates and the ability to cloud streaming its a must have for PS5 owners

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent I can game on the go I use it in my dorm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system once you figure out your PS5 wifi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun system that is a game changer for playing games. Just make sure you set up your PS% system correctly to get the most out of your Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for wanting to play the game without having to setup in a chair. Can take it anywhere, very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Cool little thing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily, i wish it easier to switch profiles Good battery life- about 5 hours depends on what you playing No stream- Netflix or YouTube etc Screen quality and performance great. USB-C charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great addition to any playstation home

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my daughter can have youtube on the tv and i can still play my ESO and soon Dragon’s Dogma in the same room. Battery life is actually better than i was expecting and the screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when someone else is using the TV, or if you want to play in bed, on the couch, or elsewhere without lugging the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever! My husband loves it and will be taking to work for their game club! Graphics are great and everything about it he loved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal, my favorite purchase of the last few ye

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to connect an ethernet cable to my ps5 to get a stable connection but totally worth it. I love being able to play ps5 games like im playing on switch able to watch my tv while playing. The picture quality looks better than my current TV and the sound is way clearer and lounder than my switch. I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase! The screen is very clean and crispy and I can take it anywhere.

    I would recommend this to a friend