Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 7,066 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs i have ever purchased. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best product ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product never has been see something like this is wonderful..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Quick & Easy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming, quick, easy and fun. He definitely loved his gift!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful, but limited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for when working to have something to do in my downtime Biggest issues are that sometimes you have to restart after power on to make sure it connects to the network and wish I could use it outside the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best late xmas gift ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works PERFECT!! Was worth the hour and a half drive to get this for my son!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great streaming console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it u really need a good internet conection to play on it. Over all is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Great for being on bed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure you have good internet, other than it’s better than expected! I highly recommend, it has been an incredible experience. Very comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing since new update

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the new recent update, you can now stream games from the cloud thru your ps plus membership without the need for your PS5 to be on and on the same network. It works like gamepass and Nvidia GeForce Now. Works really well as long as you have a good steady connection

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I could use my Ps anywhere now without taking the whole thing, just by using the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very happy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Screen is just big enough to keep it comfortably to hold.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Now my PS5 is working like a Switch!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great. Experiencing no connection issues. Now I'm able to play my PS5 anywhere in my home or on the go. Please note you have to have a dependable Wi-Fi network and a ps5 to connect to in order to play. I give it four stars because you are not able to connect any Bluetooth headset. You have to buy a special PlayStation link headset for that. However, it does have headphones jack for corded headset. All in all, I am glad PlayStation made this accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It is what I was looking for but had issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is great for what I wanted it for playing off tv while retaining PS5 controller functions the main issue comes with it being a streaming device, sometimes it works like a charm others it struggles to much to be playable, I do love it because it is a way for off tv play which sometimes I find myself to tired for TV play but want to play PS5, it definitely helps me with my backlog.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Companion

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the portal by having the ps5 controller design. The connection was stable as long as your near your router. I recommend for people who share a tv where their ps5 is connected and can still play their ps5 anytime while another person is using the tv. I don’t think it will work well outside or traveling depending on the internet connection. The portal is a companion device and don’t expect much other than being able to walk around the house and play your ps5 games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation got this one right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at 1st to say the least I didn’t kidnap on this train until very recently when they pushed the update to allow you to stream from the PS Cloud that made this purchase worthwhile as it truly now works on the go as I need it. Caught it on sale but at regular price this is a steal for quick handheld gaming…

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal is amazing!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation is amazing! There’s only one TV in the house, and when it’s in use I switch to the handheld and can play anywhere in the house peacefully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love using the PS Portal

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for the past couple of days now and it's honestly great to use around the house. I have my PS5 hardwired in our office, but sometimes I want to continue playing my game on the couch or even in bed. There is a SLIGHT delay, but the graphics and everything is amazing. You have to get used to the delay for games like COD, NBA 2K, and FC24. Overall really great product. Can't wait to use it while traveling!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Remote Play experience:

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld streaming device receives largely positive reviews from owners who understand its purpose. However, it is also criticized for its limitations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and best way to stay entertained and continue your progress on favorite game and or stream games( do recommend doing a direct ehternet cable into the ps5 system itself in order to maintain a good connection as your playing)

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Playstation portal worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the lack of inventory and chasing around to purchase the unit, the device is completely worth it for times when I’m only able to squeeze a couple of minites to play without bothering the entire household. It depends completely on your wifi strength and bandwith, but overall great experience, decent screen size while playing before going to bed and the familiarity of playing with the ps5 controller. The addition of the explorer earbuds is just the icing on the cake for having wireless audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal: Gaming Magic On the Go!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is a total game-changer, bringing the party to your gaming experience with its standout Remote Play feature! Picture this: you're chilling at home, but your gaming itch strikes hard. No worries! With Remote Play, you can stream your favorite games to any compatible device, whether you're lounging on the couch or out and about. It's gaming magic at your fingertips, anytime, anywhere!

    I would recommend this to a friend